CSR Officer

The CSR Officer is primarily responsible for coordinating, monitoring, and evaluating the company's community engagement and social impact initiatives. You will oversee social support requests submitted through dedicated intake channels, conduct thorough reviews of supporting documentation, and track project milestones and budgets to ensure initiatives align with overarching corporate sustainability objectives. Beyond basic program management, a major focus involves measuring and articulating social impact. You will collect both qualitative narratives and quantitative data, assist in applying methodologies such as Social Return on Investment (SROI), and liaise directly with non-profits, civil society organizations, and local community representatives to ensure collaborative delivery. Additionally, you will support corporate reporting duties. This involves gathering data and verifiable audit evidence for social disclosures within the annual Sustainability Statement, preparing presentations for leadership, and updating external digital platforms to communicate CSR progress accurately.

In this role, you will gain hands-on exposure to advanced social impact measurement techniques, notably the Social Return on Investment (SROI) framework, which remains a rare and highly sought-after capability in the corporate sector. You will learn how to turn intangible social good into rigorous, quantifiable business and societal metrics. You will also develop deep operational expertise in navigating European corporate reporting standards, specifically relating to social and community disclosures. Working at the headquarters of a major industrial player provides insight into the practical governance, audit trail requirements, and assurance processes needed for large-scale ESG filings. Moreover, the role offers practical relationship management experience across diverse ecosystems, sharpening your ability to interface effectively with both grass-roots civil society leaders and executive corporate committees.

The ideal candidate brings around one to two years of experience in corporate social responsibility, sustainability, non-profit program coordination, or ESG consulting. A relevant degree in sustainability, social sciences, communications, or business administration provides an advantageous academic foundation. Methodological curiosity and analytical rigour are essential. Proficiency in handling quantitative spreadsheets, managing project tracking platforms, and interpreting data accuracy will be paired with strong qualitative storytelling and presentation skills. Prior familiarity with SROI methodology or corporate sustainability standards offers an immediate competitive edge. Culturally, the candidate needs a high degree of empathy, emotional intelligence, and cross-cultural adaptability. Fluency in both Greek and English is essential to communicate seamlessly with local Greek partners and multinational stakeholders.

Tailor your application by moving beyond general enthusiasm for social causes and highlighting measurable outcomes. Demonstrate practical familiarity with impact evaluation frameworks, structured project tracking, and data verification by providing concrete examples of social initiatives or research projects you have successfully handled. In your cover letter, show an understanding of the industrial context in which Metlen operates. Mentioning why social performance, community relations, and rigorous non-financial disclosures are critical to energy and metallurgy companies will immediately distinguish you from generic corporate applicants. Prepare to discuss how you balance relationship building with process compliance. Interviewers are likely looking for someone who can maintain warm partnerships with grassroots NGOs while applying disciplined governance, clear metrics, and audit-ready data tracking.

This role concentrates firmly on the Social ('S') pillar of ESG within an industrial and renewable energy environment. It tackles local community development, educational and social inclusion programs, and stakeholder dialogue across the company's areas of operation. A significant element of the focus involves translating community investments into credible metrics. Rather than viewing donations purely as philanthropy, the position grounds CSR initiatives in measurable societal benefits and structured corporate accountability. Furthermore, the role intersects with governance and transparency by feeding audited community engagement data, human rights considerations, and stakeholder feedback loops directly into the annual Sustainability Statement and regulatory ESG filings.

A frequent challenge will be balancing the distinct needs, paces, and communication styles of non-profit organizations with the structured, fast-paced demands of corporate governance. Mediating between grass-roots expectations and corporate compliance requires tact and patience. Another obstacle lies in measuring social impact objectively. Gathering consistent, strong, and audit-ready data from external social partners who may lack formal reporting infrastructure requires persistent follow-up and educational guidance. Finally, managing high volumes of social requests while maintaining analytical rigor and meeting tight sustainability reporting deadlines will demand disciplined time management and prioritization.

A typical morning might involve reviewing incoming community sponsorship requests, verifying organizational credentials, and updating progress trackers for active social projects. You could follow this by preparing quantitative impact metrics or data tables in Excel for an upcoming sustainability committee update. Midday could be dedicated to partner interactions, such as hosting a check-in call with an educational NGO, reviewing deliverable milestones, or collaborating with internal communications to publish an update on the corporate sustainability portal. In the afternoon, focus often shifts to reporting and analytical tasks. You might analyze stakeholder survey feedback, gather supporting audit documentation for social metrics, or work alongside senior team members on a Social Return on Investment model for a signature community initiative.

This position offers an excellent springboard into broader sustainability and ESG careers within multinational corporations. Starting in a centralized CSR office provides full visibility over how corporate strategy, social license, and investor-grade reporting interact. With proven success in impact assessment and program monitoring, you could advance into specialized roles focused on social performance, stakeholder management, or dedicated ESG reporting and non-financial audit coordination. Given Metlen's scale and international footprint in energy transition and metallurgy, strong performers can also pursue lateral transitions into regulatory sustainability compliance, corporate communications, or divisional sustainability management.

You will collaborate closely with the internal CSR and Sustainable Development team, reporting to senior sustainability managers and coordinating daily priorities alongside team colleagues. Internally, you will interact with corporate communications, legal, finance, and operational plant managers who provide regional context on local community needs and help evaluate regional grant distributions. Externally, your primary partners will include non-governmental organizations (NGOs), academic institutions, social enterprises, local authorities, and third-party assurance providers who audit non-financial data.