Sustainability Lead

This role sits squarely at the delivery end of sustainability at Domino's UK & Ireland. The Sustainability Lead is expected to take the corporate strategy and translate it into coordinated projects (carbon reduction, waste, packaging, resource efficiency and responsible sourcing) tracking each against objectives and action plans rather than owning strategy design from scratch. You would likely act as the connective tissue between the Director of Sustainability, the Sustainable Financial Reporting Manager and the wider business. A second cluster of duties is around governance and communication. That includes supporting an environmental management system aligned with ISO 14001, coordinating sustainability governance processes, and preparing high-quality papers, briefings and meeting materials that may reach board level. You would also contribute sustainability content to the Group Annual Report, the website and internal communications. The third, and arguably most demanding, mission is stakeholder mobilisation. Working across corporate teams, franchise partners, suppliers, logistics providers and store colleagues, you would help a highly distributed business understand its own sustainability priorities and the part each party can play in meeting them.

Because the role spans strategy-to-delivery, the strongest learning is likely in programme coordination at scale. You would gain hands-on experience running multi-stakeholder environmental projects in a franchise environment, where influence matters more than direct authority, a skill that transfers well to almost any large, decentralised organisation. On the technical side, exposure to an ISO 14001-aligned environmental management system and to environmental legislation is explicitly on offer, and while an ISEP qualification is not required, the role would be a natural context in which to pursue one. Supporting content for the Group Annual Report could also deepen your understanding of ESG disclosure and sustainable financial reporting. Finally, the role offers visibility. Working with senior leaders, franchise partners and external suppliers on high-profile topics like packaging and carbon means you would likely build both a network and a portfolio of tangible case studies that strengthen your credibility for more senior sustainability positions later.

The ideal candidate probably has several years in a sustainability, environmental, ESG or corporate responsibility role, ideally with some exposure to retail, hospitality, food service, logistics or franchise models. An ISEP qualification is welcomed but not mandatory, as is prior experience supporting an environmental management system. Beyond credentials, the deciding factor is likely project coordination. Domino's is asking for someone who can manage competing priorities across multiple stakeholders without dropping the ball, so evidence of juggling parallel programmes and reporting deadlines will matter. Because the role touches governance, experience preparing board-level papers, presentations or meeting materials is a strong differentiator. Soft skills carry real weight here. The candidate needs strong written, verbal and presentation skills, with a genuine ability to make complex sustainability subjects clear and relevant to audiences who are not specialists. Building productive relationships with suppliers and with colleagues at very different levels of the business is central, so resilience, diplomacy and a collaborative instinct are likely valued at least as much as technical depth.

The most persuasive applications will connect directly to the reality of a franchise-led food business. Rather than listing sustainability buzzwords, show a concrete example where you moved a programme forward through people you did not directly manage, a supplier, a partner, a store-level team. That mirrors precisely what this role demands. Given the emphasis on governance and reporting, consider highlighting any experience with environmental management systems, ISO 14001 or board-level documentation. Even indirect exposure is worth naming, as is any work on packaging, waste or carbon in a retail, logistics or food context. If you hold or are pursuing an ISEP qualification, say so clearly. In interview, prepare to talk about how you make sustainability relevant to a non-specialist audience. Expect questions that test coordination under competing priorities and your approach to influencing franchise partners and suppliers. Aligning your answers with Domino's stated values, being open to new flavours and tastier together, would not hurt, since collaboration appears to be part of the cultural filter here.

The focus is likely operational and practical rather than abstract. In a pizza delivery business, the material issues cluster around packaging, food waste, carbon emissions from logistics and energy use in stores, alongside responsible sourcing of ingredients. You would be helping to coordinate programmes in these areas and to evidence progress against objectives. There is also a governance and disclosure dimension. Supporting an ISO 14001-aligned environmental management system and contributing to the Group Annual Report suggests the role feeds into how Domino's reports sustainability to investors and the wider public. That means the work has to be accurate and audit-ready, not just well-intentioned. Because the business runs largely through franchise partners, an important part of the sustainability focus is indirect influence, enabling stores and suppliers to adopt better practices at scale. The sheer footprint of 1,400-plus stores means even modest improvements in packaging or energy use could translate into meaningful aggregate impact.

The biggest challenge is almost certainly influence without authority. Domino's stores are operated by franchise partners, and much of the environmental footprint sits with them, with suppliers and with logistics providers. Getting those parties to prioritise sustainability alongside commercial pressures is a genuine, ongoing test of persuasion and relationship-building. A second challenge is bandwidth and competing priorities. The role spans carbon, waste, packaging, sourcing, governance and communications, a deliberately broad remit. Keeping multiple programmes moving while meeting reporting deadlines will require strong organisation and the discipline to know what to deprioritise. There may also be tension between ambition and pragmatism in a fast, cost-conscious food business. Turning complex sustainability topics into clear, practical messages for store colleagues and partners is harder than it sounds, and progress in a franchise model can feel slower than in a directly controlled organisation.

No two days would likely look identical, but a fair share of time would go to coordinating programmes and stakeholders. That could mean a working session with a packaging supplier, a catch-up with logistics on emissions data, or a conversation with a franchise partner about rolling out a new waste or recycling practice. A meaningful portion of the week would involve governance and communication work: drafting papers, briefings or case studies, preparing materials for sustainability governance meetings, and contributing content for the annual report or internal channels. You would also spend time with the Director of Sustainability and the Sustainable Financial Reporting Manager, aligning priorities and reporting progress. Because Domino's support office runs a hybrid model, some days would be home-based and focused on writing and analysis, with others in the Milton Keynes office where cross-functional conversations happen. Regular interaction with colleagues well beyond the sustainability team would be a defining feature of the rhythm.

The role is pitched as a delivery and coordination position, which typically builds a strong foundation for progression into more senior sustainability or ESG leadership. Working closely with the Director of Sustainability gives direct exposure to how strategy is set and defended at senior level, which is valuable preparation for a Head of Sustainability-style role later. Beyond promotion, the breadth of the remit supports lateral development. You could deepen technical expertise in environmental management systems or ESG reporting, or move towards a more specialised path such as sustainable finance reporting or packaging and circularity. The company also mentions skills growth and visibility of progression, suggesting structured development conversations. High-visibility projects (annual report contributions, franchise-wide programmes, supplier engagement) could raise your internal profile considerably. In a business of this size and brand recognition, delivering visible sustainability wins is likely to open doors both inside Domino's and externally.

Internally, your closest collaborators would be the Director of Sustainability and the Sustainable Financial Reporting Manager, who set direction and own the reporting agenda. You would also work across corporate support functions in Milton Keynes, from finance and legal through to marketing, IT and operations, particularly when gathering data or preparing governance papers. Externally, the stakeholder map is unusually wide. Franchise partners, suppliers and logistics providers are central, since much of the environmental footprint sits with them, and the role explicitly involves building productive relationships at different levels. You might also engage store colleagues, who ultimately carry sustainability practices into daily operations. There is likely a governance-facing dimension too, involving senior leaders and potentially board-level audiences through the papers and materials you prepare. Balancing the needs of commercial partners with the expectations of leadership would be a defining feature of the stakeholder work.