Questo ruolo consiste nel guidare concretamente il nuovo percorso di impatto dell’azienda al fianco del Direttore CSR. Ti occuperai del monitoraggio degli indicatori di performance, coordinerai le azioni trasversali tra i vari dipartimenti e preparerai le certificazioni strutturali per l’agenzia. La tua quotidianità sarà scandita dalla gestione di progetti vari, dalla raccolta di dati extra-finanziari alla sensibilizzazione dei team interni.
La sfida è trasformare un’agenzia di viaggi tradizionale in un punto di riferimento per il turismo sostenibile. Lavorando su pilastri come l’accessibilità dei soggiorni per i caregiver o la certificazione dei partner, parteciperai a una strategia CSR autentica in cui gli obiettivi sono direttamente collegati alla governance e alla remunerazione dei dirigenti. È un’opportunità rara di osservare l’impatto reale delle proprie missioni sul modello di business.
Questa posizione è perfetta per una persona organizzata e curiosa che desidera impegnarsi in una struttura a misura d’uomo. Se possiedi spiccate doti relazionali e la voglia di apprendere i meccanismi della certificazione B Corp, ti troverai in un ambiente stimolante e gratificante.
FAQ del ruolo
Quali sono le principali missioni e responsabilità di questo ruolo?
The primary focus of this position is to act as a project management support for the company's impact roadmap. You will be responsible for tracking four main KPIs related to sustainable travel, solidarity programs, employee well-being, and certifications. This involves a mix of operational data gathering and cross-departmental coordination to ensure corporate goals are met on schedule.
Beyond data tracking, you will take the lead on operational tasks for the first EcoVadis evaluation. This includes identifying necessary evidence, organizing internal contributors, and structuring deliverables to secure a Gold rating. It is a highly transversal role that bridges the gap between executive strategy and daily implementation.
Lastly, you will handle the internal and external communication of sustainability initiatives. By creating authentic content and organizing awareness sessions, you ensure that the CSR strategy is understood by employees, partners, and customers alike, moving beyond mere compliance to genuine engagement.
Principali opportunità di apprendimento per questo lavoro
This role offers an exceptional deep dive into extra-financial reporting frameworks and certification processes. By leading the EcoVadis assessment and preparing for B Corp, you will gain technical expertise in environmental, social, and ethical auditing standards that are highly valued in the current job market.
Working directly under the CSR & Marketing Director, you will benefit from high-level mentorship and exposure to strategic decision-making. You will learn how sustainability is integrated into corporate governance, specifically how ESG performance impacts executive compensation and investment fund relationships (Article 9).
Additionally, you will develop strong change management skills. Learning how to mobilize diverse teams around impact topics—from product experts to developers—is a crucial soft skill for any future sustainability leader in the travel and hospitality industry.
Qual è il profilo del candidato ideale (esperienza, competenze)?
The ideal candidate is moving toward the end of their Master's degree (M1 or M2) with a focus on CSR, Sustainable Development, or Business with a strong sustainability specialization. While academic knowledge is important, a practical first experience through an internship or volunteer project in the ESG space is highly preferred.
High levels of rigor and organization are essential because you will be managing multiple workstreams simultaneously, such as ethical sourcing with partners and internal well-being surveys. You must be comfortable handling data and translating it into clear, actionable reports for investors and stakeholders.
Personal initiative and curiosity are the traits that will set you apart. Since this is an evolving impact strategy in a mid-sized company, the team needs someone who doesn't wait for instructions but actively seeks out information and proposes creative solutions to meet their 2030 targets.
Consigli per distinguersi e presentare una candidatura di successo
To stand out, demonstrate your understanding of the wellness tourism industry and how sustainability can be a competitive advantage rather than just a cost. Show that you have researched their specific pillars, such as their focus on 'aidants' (caregivers), and explain why this social angle resonates with your professional goals.
Be very specific about your technical familiarity with reporting tools or certifications like EcoVadis or B Corp. If you have ever participated in a GHG assessment or a materiality analysis, detail your exact contribution. This shows you are ready to handle the operational burden of the certification process from day one.
Finally, reflect the company's culture of transparency and pragmatism in your application. They emphasize that their CSR is 'not varnish,' so avoid buzzwords. Instead, use a direct tone that shows you are a 'doer' who is motivated by tangible KPIs and measurable environmental or social progress.
Su quali aspetti della sostenibilità aziendale si concentrerà probabilmente questo ruolo?
The role is centered on transforming the core product into a sustainable travel offer. You will specifically work on increasing the share of certified eco-friendly establishments in their catalog, with a target of a 50% increase by 2029, directly affecting the company's transition to a greener business model.
Social impact is another key focus, particularly through the solidarity stays program. You will help manage the logistics and partnerships required to provide wellness breaks for caregivers, aligning the company's business expertise with a clear social mission that addresses burnout and mental health.
Finally, the role focuses heavily on governance and accountability. Because the company is backed by an Article 9 impact fund, you will be involved in rigorous reporting that links CSR performance to executive pay, ensuring that sustainability is a structural component of the organization rather than a side project.
Quali sono le principali sfide che chi ricopre questo ruolo potrebbe affrontare?
One significant challenge will be data collection and quality across a decentralized network of over 300 partner establishments. Getting diverse partners to provide evidence of their sustainability efforts requires persistence, diplomacy, and a systematic approach to relationship management.
Balancing operational speed with administrative rigor can also be difficult. Working on a first EcoVadis certification involves significant documentation and process-mapping, which might feel slow compared to the dynamic pace of a marketing-driven travel agency.
Furthermore, you may encounter the hurdle of internal culture shifting. While the leadership is fully committed, ensuring that every employee—from IT to sales—actively integrates sustainability into their daily routines requires constant energy and effective communication to avoid 'sustainability fatigue.'
Come potrebbe essere una giornata tipo in questa posizione?
A typical morning might start with a working session with the CSR Director to review the progress of the EcoVadis evidence collection. You might spend a few hours reaching out to 'product' experts to see which wellness partners have recently acquired environmental labels.
In the afternoon, you could switch to internal engagement, perhaps drafting a segment for the employee newsletter or analyzing the results of the semi-annual well-being survey. Your day is likely to include at least one meeting with a department head to ensure their specific 'Impact' KPI is on track for the quarterly review.
You might end the day by structuring a reporting dashboard for the Cap Autrement investment fund. The variety is high, shifting from very technical documentation to creative stakeholder communication, often requiring quick pivots between different types of tasks.
Quali sono le opportunità di crescita e sviluppo professionale in questo ruolo?
Because the company is currently in a transformation phase, there is significant room to shape the scope of the role. Someone who successfully navigates the EcoVadis Gold and B Corp certification processes will become an indispensable expert within the organization.
There is a clear path toward a full-time Project Manager role as the CSR department expands. Given the small team size (38 people), high performance is visible to the CEO and the Board, potentially leading to responsibilities in strategic steering and investment relations.
Moreover, the skills gained in sustainable tourism governance are highly transferable. Gaining experience in an Article 9 fund environment provides a rare pedigree that opens doors to senior ESG roles in larger travel groups or specialized impact consulting firms.
I principali stakeholder con cui potresti interagire
You will work most closely with Laurent, the CSR & Marketing Director, who will be your direct manager and mentor. You will also have regular contact with the CEO and the Managing Director, especially regarding the four strategic KPIs that impact their compensation.
Internally, you will interact with the Product and Marketing teams to identify eco-certified travel offers and promote them to customers. You also act as a bridge to the HR and operations functions when working on the 'employee well-being' pillar of the roadmap.
Externally, your main contacts will be wellness providers and hotel partners, whom you will encourage to adopt better sustainability practices. You may also liaise with certification bodies and representatives from the impact investment fund to manage the reporting side of the strategy.
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