Ce rôle consiste à piloter concrètement le nouveau chemin d’impact de l’entreprise aux côtés du Directeur RSE. Vous assurez le suivi des indicateurs de performance, coordonnez les actions transverses entre les services et préparez les certifications structurantes pour l’agence. Votre quotidien sera rythmé par l’animation de projets variés, de la collecte de données extra-financières à la sensibilisation des équipes internes.
L’enjeu est de transformer une agence de voyage traditionnelle en un acteur de référence du tourisme durable. En travaillant sur des piliers comme l’accessibilité des séjours pour les aidants ou la labellisation des partenaires, vous participez à une stratégie RSE authentique où les objectifs sont directement liés à la gouvernance et à la rémunération des dirigeants. C’est une opportunité rare d’observer l’impact réel de ses missions sur le modèle d’affaires.
Ce poste convient parfaitement à une personne organisée et curieuse qui souhaite s’investir dans une structure à taille humaine. Si vous possédez une réelle aisance relationnelle et une envie d’apprendre les rouages de la certification B Corp, vous vous épanouirez dans cet environnement stimulant.
FAQ de l’offre
Quelles sont les principales missions et responsabilités de ce poste ?
The primary focus of this position is to act as a project management support for the company's impact roadmap. You will be responsible for tracking four main KPIs related to sustainable travel, solidarity programs, employee well-being, and certifications. This involves a mix of operational data gathering and cross-departmental coordination to ensure corporate goals are met on schedule.
Beyond data tracking, you will take the lead on operational tasks for the first EcoVadis evaluation. This includes identifying necessary evidence, organizing internal contributors, and structuring deliverables to secure a Gold rating. It is a highly transversal role that bridges the gap between executive strategy and daily implementation.
Lastly, you will handle the internal and external communication of sustainability initiatives. By creating authentic content and organizing awareness sessions, you ensure that the CSR strategy is understood by employees, partners, and customers alike, moving beyond mere compliance to genuine engagement.
Opportunités d'apprentissage clés pour ce poste
This role offers an exceptional deep dive into extra-financial reporting frameworks and certification processes. By leading the EcoVadis assessment and preparing for B Corp, you will gain technical expertise in environmental, social, and ethical auditing standards that are highly valued in the current job market.
Working directly under the CSR & Marketing Director, you will benefit from high-level mentorship and exposure to strategic decision-making. You will learn how sustainability is integrated into corporate governance, specifically how ESG performance impacts executive compensation and investment fund relationships (Article 9).
Additionally, you will develop strong change management skills. Learning how to mobilize diverse teams around impact topics—from product experts to developers—is a crucial soft skill for any future sustainability leader in the travel and hospitality industry.
Quel est le profil du candidat idéal (expérience, compétences) ?
The ideal candidate is moving toward the end of their Master's degree (M1 or M2) with a focus on CSR, Sustainable Development, or Business with a strong sustainability specialization. While academic knowledge is important, a practical first experience through an internship or volunteer project in the ESG space is highly preferred.
High levels of rigor and organization are essential because you will be managing multiple workstreams simultaneously, such as ethical sourcing with partners and internal well-being surveys. You must be comfortable handling data and translating it into clear, actionable reports for investors and stakeholders.
Personal initiative and curiosity are the traits that will set you apart. Since this is an evolving impact strategy in a mid-sized company, the team needs someone who doesn't wait for instructions but actively seeks out information and proposes creative solutions to meet their 2030 targets.
Conseils pour sortir du lot et réussir votre candidature
To stand out, demonstrate your understanding of the wellness tourism industry and how sustainability can be a competitive advantage rather than just a cost. Show that you have researched their specific pillars, such as their focus on 'aidants' (caregivers), and explain why this social angle resonates with your professional goals.
Be very specific about your technical familiarity with reporting tools or certifications like EcoVadis or B Corp. If you have ever participated in a GHG assessment or a materiality analysis, detail your exact contribution. This shows you are ready to handle the operational burden of the certification process from day one.
Finally, reflect the company's culture of transparency and pragmatism in your application. They emphasize that their CSR is 'not varnish,' so avoid buzzwords. Instead, use a direct tone that shows you are a 'doer' who is motivated by tangible KPIs and measurable environmental or social progress.
Sur quels aspects de la stratégie durable de l'entreprise ce rôle est-il susceptible de se concentrer ?
The role is centered on transforming the core product into a sustainable travel offer. You will specifically work on increasing the share of certified eco-friendly establishments in their catalog, with a target of a 50% increase by 2029, directly affecting the company's transition to a greener business model.
Social impact is another key focus, particularly through the solidarity stays program. You will help manage the logistics and partnerships required to provide wellness breaks for caregivers, aligning the company's business expertise with a clear social mission that addresses burnout and mental health.
Finally, the role focuses heavily on governance and accountability. Because the company is backed by an Article 9 impact fund, you will be involved in rigorous reporting that links CSR performance to executive pay, ensuring that sustainability is a structural component of the organization rather than a side project.
Quels sont les principaux défis auxquels une personne à ce poste pourrait être confrontée ?
One significant challenge will be data collection and quality across a decentralized network of over 300 partner establishments. Getting diverse partners to provide evidence of their sustainability efforts requires persistence, diplomacy, and a systematic approach to relationship management.
Balancing operational speed with administrative rigor can also be difficult. Working on a first EcoVadis certification involves significant documentation and process-mapping, which might feel slow compared to the dynamic pace of a marketing-driven travel agency.
Furthermore, you may encounter the hurdle of internal culture shifting. While the leadership is fully committed, ensuring that every employee—from IT to sales—actively integrates sustainability into their daily routines requires constant energy and effective communication to avoid 'sustainability fatigue.'
À quoi pourrait ressembler une journée type pour une personne à ce poste ?
A typical morning might start with a working session with the CSR Director to review the progress of the EcoVadis evidence collection. You might spend a few hours reaching out to 'product' experts to see which wellness partners have recently acquired environmental labels.
In the afternoon, you could switch to internal engagement, perhaps drafting a segment for the employee newsletter or analyzing the results of the semi-annual well-being survey. Your day is likely to include at least one meeting with a department head to ensure their specific 'Impact' KPI is on track for the quarterly review.
You might end the day by structuring a reporting dashboard for the Cap Autrement investment fund. The variety is high, shifting from very technical documentation to creative stakeholder communication, often requiring quick pivots between different types of tasks.
Quelles sont les opportunités d'évolution et de développement professionnel pour ce rôle ?
Because the company is currently in a transformation phase, there is significant room to shape the scope of the role. Someone who successfully navigates the EcoVadis Gold and B Corp certification processes will become an indispensable expert within the organization.
There is a clear path toward a full-time Project Manager role as the CSR department expands. Given the small team size (38 people), high performance is visible to the CEO and the Board, potentially leading to responsibilities in strategic steering and investment relations.
Moreover, the skills gained in sustainable tourism governance are highly transferable. Gaining experience in an Article 9 fund environment provides a rare pedigree that opens doors to senior ESG roles in larger travel groups or specialized impact consulting firms.
Les principales parties prenantes avec lesquelles vous serez en interaction
You will work most closely with Laurent, the CSR & Marketing Director, who will be your direct manager and mentor. You will also have regular contact with the CEO and the Managing Director, especially regarding the four strategic KPIs that impact their compensation.
Internally, you will interact with the Product and Marketing teams to identify eco-certified travel offers and promote them to customers. You also act as a bridge to the HR and operations functions when working on the 'employee well-being' pillar of the roadmap.
Externally, your main contacts will be wellness providers and hotel partners, whom you will encourage to adopt better sustainability practices. You may also liaise with certification bodies and representatives from the impact investment fund to manage the reporting side of the strategy.
Newsletter CSR Jobs
Ne manquez plus la prochaine opportunité
Recevez une sélection d’offres en RSE, ESG et développement durable dans votre boîte mail. Pas de bruit quotidien, seulement des opportunités utiles.
Vous êtes inscrit·e
Envie de recevoir des opportunités plus pertinentes ?
Partagez votre profil LinkedIn pour nous aider à mieux comprendre les postes qui pourraient vous correspondre. Cette étape est facultative.
Tout est prêt !
Merci de rejoindre la newsletter CSR Jobs. Surveillez votre boîte mail pour découvrir de nouvelles opportunités.