This manager owns the systems that help Volcafe meet regulatory, customer and sustainability requirements across its international coffee sourcing and trading operations. The work connects rules on deforestation, packaging and other environmental matters with practical supplier checks, audit processes and evidence that teams can use in daily operations.
The role matters because coffee supply chains span many origins, suppliers and markets, while regulatory requirements and buyer expectations continue to evolve. Strong due diligence and assurance can help protect market access and support the company’s work with farming communities, including its Volcafe Way farmer support programme. It also gives customers clearer evidence about how sourcing requirements are applied.
This suits someone who has built compliance programmes in international supply chains, understands audits and supplier due diligence, and can turn complex rules into workable processes. The role calls for sound judgment, analytical discipline and the communication skills to coordinate teams across functions and countries.
Job FAQs
What are the main missions and responsibilities of this role?
The role leads implementation and ongoing management of regulatory and assurance programmes, including EUDR, PPWR, food-contact requirements and customer standards. It translates obligations into policies, controls and processes that teams across sourcing, operations and commercial functions can apply.
It also coordinates customer and third-party audits, supplier evidence and due diligence, tracks performance through dashboards, and drives corrective actions when reviews identify gaps. A longer-term aim is consistent, scalable compliance across Volcafe’s entities and sourcing regions.
Key learning opportunities for this job
The position offers practical exposure to regulations affecting coffee trade, including deforestation due diligence, packaging rules and food-contact requirements. The successful candidate could deepen expertise in applying these requirements across multiple countries and supplier networks.
There is also scope to develop skills in audit management, supplier data systems, compliance reporting and cross-functional programme delivery. Collaboration with legal, sustainability, quality, procurement and commercial teams may provide a broad view of how regulations shape sourcing and customer relationships.
How does the ideal candidate look like (experience, skills)?
The posting asks for at least eight years of relevant experience in regulatory compliance, sustainability assurance, supply chain compliance or regulatory affairs within a global organisation. Experience building due diligence systems and managing supplier documentation across countries would be relevant, with EUDR implementation especially valued.
The candidate should bring practical audit experience, including customer or third-party assessments, and be able to translate regulatory requirements into clear controls and corrective actions. Strong project management, analytical judgment and communication skills are important. Spanish, French or Portuguese may be useful, though no specific degree or certification is stated.
Advice to stand out and make a successful application
Use the application to show how you have moved a regulation from interpretation into repeatable operating practice. Give a specific example of a programme spanning jurisdictions or entities, and explain how you handled supplier evidence, ownership, controls and follow-up.
Where possible, quantify supplier coverage, audit outcomes, documentation quality or corrective-action completion without sharing confidential details. Highlight direct EUDR work and any experience with packaging, food-contact materials or ethical trade audits. Explain how you have worked with operational and commercial teams, since this role must support compliance while maintaining customer and sourcing workflows.
What aspects of the company's sustainability is this role likely to focus on?
The role connects sustainability standards and environmental regulation to coffee sourcing decisions and supplier oversight. Its stated scope includes EUDR, customer sustainability assessments, supplier due diligence and assurance, alongside requirements covering packaging and other environmental matters.
Volcafe describes work across coffee supply chains and a farmer support programme addressing economic, social and environmental issues in farming communities. This position is likely to focus on the evidence and controls that make requirements visible across those supply chains, rather than directly delivering farm-level programmes.
What are the main challenges someone in this role might face?
A likely challenge is translating changing rules into processes that work across different origins, entities and supplier capabilities. Requirements such as EUDR may involve detailed evidence and coordination, while customer standards and local operating conditions can vary.
The role will also need to maintain reliable records and audit readiness while resolving gaps in supplier data and corrective actions. Since it works across legal, quality, sustainability, procurement, operations and commercial teams, progress may depend on aligning priorities and responsibilities across a complex international structure.
How could a typical day look like for someone in this position?
A day could include reviewing regulatory updates and assessing whether sourcing processes or supplier evidence need to change. The manager might then meet with regional operations, legal, sustainability or quality colleagues to agree owners, timelines and practical controls.
Other work could include checking compliance dashboards, preparing for a customer audit, responding to a due diligence request or reviewing corrective actions with suppliers and internal teams. The balance is likely to shift with regulatory deadlines, audit schedules and customer requirements.
What are the opportunities for professional growth and development in this role?
The role could build deep expertise in international environmental and supply chain regulation, particularly through implementation across multiple coffee origins and trading operations. It may also develop capability in assurance, supplier systems, data reporting and programme leadership.
Because the position coordinates senior stakeholders across several functions and regions, it could provide a route toward broader global compliance, sustainability assurance or supply chain governance leadership. The posting does not specify a formal promotion path, so progression would depend on organisational needs and results.
The main stakeholders you might be interacting with
Internal partners include Sustainability, Supply Chain, Quality, HSEQ/QFS, Legal, IT, Procurement, Operations and Commercial teams. The manager would help them interpret requirements, agree responsibilities, provide guidance and resolve compliance issues across regions.
External contacts may include coffee suppliers, customers, auditors, certification bodies, consultants and regulatory authorities. Interactions could range from collecting supplier evidence to coordinating audits and responding to customer compliance reviews.
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