Sustainability Coordinator

The core mission is to keep THG's carbon data accurate and audit-ready. Day to day that means collecting activity data from across the group's sites, logistics and supply chain, calculating Scope 1, 2 and 3 emissions, and feeding the results into SECR, TCFD and other ESG disclosures. The coordinator also tracks regulatory developments such as ISSB, UK SRS, CSRD and ESOS and checks that current reporting still meets them. Beyond the reporting cycle, the role carries project ownership. That likely includes leading cross-functional workstreams that embed sustainability criteria into decisions made by teams who do not sit in the sustainability function, for example procurement, operations or product teams. A further responsibility is reviewing group ESG performance, spotting gaps against targets and proposing where effort should go next. The longer-term objective is support for THG's net zero pathway: not only measuring emissions but identifying where reductions are realistic and helping the Head of Sustainability turn those findings into action across a business with a wide and varied operational footprint.

This position is a strong training ground in carbon accounting at group scale. Because THG spans ecommerce, own-brand manufacturing and international distribution, the Scope 3 work in particular could expose the coordinator to categories that a smaller company would never generate, from purchased goods and upstream transport to use-phase and end-of-life emissions. The reporting side offers direct exposure to SECR, TCFD and emerging frameworks including ISSB and UK SRS, which are exactly the skills in demand as mandatory disclosure expands. Working under the Head of Sustainability also means visibility of how a strategy is set, not just how it is reported. The posting names AI tools and process improvement as a preferred area, so there is room to build efficiency skills in data handling, and the company runs development programmes through its in-house learning team, which could cover project management and influencing as well as technical topics.

The stated baseline is 1 or more years in a sustainability role, with hands-on experience of greenhouse gas analysis across Scopes 1, 2 and 3. Advanced Excel is a firm expectation, since the job involves managing and analysing complex data sets and turning them into defensible reports. Familiarity with frameworks such as SECR, TCFD, ISSB, UK SRS, CSRD or ESOS would make an applicant immediately useful. Beyond the technical side, THG asks for someone with strong written and verbal communication and the confidence to influence stakeholders at all levels. The environment is described as one of high ambiguity, so sound judgement and independent working matter as much as spreadsheet accuracy. Project and time management skills are explicit requirements, which fits a role juggling recurring reporting deadlines with one-off projects. Two preferences are worth noting: knowledge of THG's own brands and its complex structure, and experience using AI tools to improve processes. A degree in a relevant field is not spelled out, so practical track record likely counts most. A candidate who can explain a past emissions calculation and how they resolved a data problem would fit the profile well.

Tailor the application around specific emissions work you have done. Name the scopes you calculated, the data sources you handled, the methodology you followed (for example the GHG Protocol) and what the output fed into, whether that was an annual report, a SECR filing or an assurance process. Concrete numbers and framework names will carry more weight than broad statements about caring for the planet. Because THG is a portfolio of consumer brands with ecommerce, manufacturing and logistics, show that you can handle a varied data set. A short example of reconciling messy or incomplete data, or of building an Excel model that others could use, would speak directly to the requirement for attention to detail and complex data handling. Given the emphasis on influencing across the group, preparation for interview should include a story about a project where you had to convince people outside your team to change a process. Reading THG's published sustainability disclosures before applying is also worthwhile: referencing what the company already reports, and where you could contribute to it, signals genuine engagement rather than a generic application.

The centre of gravity is climate and carbon. THG has stated a long-term net zero ambition, and this role exists to measure progress against it, so the bulk of the work sits on greenhouse gas accounting, reduction opportunities and external verification. SECR and TCFD disclosures are named directly, which puts climate risk and energy reporting at the front of the agenda. A second focus is regulatory convergence. The mention of ISSB, UK SRS, CSRD and ESOS suggests THG is preparing for stricter and more standardised disclosure, and the coordinator will help make sure the group keeps pace as those rules tighten. That work touches governance as much as environment, since it depends on data controls, assurance readiness and board-level reporting. A third thread is internal embedding. The role is expected to lead projects that push sustainability into decisions across the group, which likely means working with functions such as procurement, operations and product on topics like packaging, logistics emissions or supplier engagement. The social side is less explicit in the posting, though initiatives such as volunteer leave indicate a broader corporate responsibility agenda alongside the climate work.

The most obvious challenge is data quality and availability in a business as varied as THG. Group-wide Scope 3 numbers depend on inputs from multiple teams, systems and external partners, and getting consistent, timely data out of all of them is rarely straightforward. The coordinator will likely spend a lot of time chasing figures and resolving inconsistencies before any analysis can start. Ambiguity is flagged in the posting itself, and that is a second challenge. Reporting frameworks are changing quickly, particularly around ISSB and UK SRS, so decisions sometimes have to be made before guidance is final. Holding a position on methodology while remaining flexible enough to revise it takes a particular kind of judgement. A third pressure point is influence without authority. The role can recommend reductions and set reporting standards, but the actual changes happen in teams that have their own targets. A coordinator who cannot build relationships across procurement, logistics or brand teams may find good analysis stops short of producing real reductions, all while recurring reporting deadlines keep coming.

Much of the working day is likely spent in data work: pulling activity figures from internal systems, updating emissions calculations in Excel, checking that units and boundaries are consistent, and documenting assumptions so the numbers can survive verification. This part of the job is analytical and often solitary, punctuated by questions sent to colleagues in other functions to clarify what a data point actually represents. The rest of the day leans towards collaboration. That could mean a project meeting with a team outside sustainability, a catch-up with the Head of Sustainability on progress against the reporting timetable, or a session with finance and legal colleagues preparing disclosure content. During reporting season the balance shifts heavily toward deadlines and review cycles. Variability is built into the role. Some weeks are dominated by the annual reporting calendar, others by a specific project such as a process improvement or a new data source. Because THG operates across many markets and time zones, some coordination with colleagues outside the UK is plausible, though the role is Manchester based.

The clearest route is deeper specialisation in climate and reporting. A coordinator who masters Scope 3 accounting and becomes the person who knows the methodology inside out is well placed to move into a manager-level sustainability or ESG reporting role, either at THG or elsewhere, since those skills transfer directly across industries. There is also a lateral dimension. THG is a wide group covering beauty, nutrition, technology and logistics, so someone who demonstrates influence and project delivery in this central role could later move into a sustainability position embedded in a specific business unit, where the remit is narrower but the ownership more direct. The company's internal people movement and development programmes make that kind of move realistic. Finally, the exposure to senior stakeholders is a growth asset in itself. Working directly with the Head of Sustainability and contributing to externally published disclosures gives the coordinator a visible track record, which tends to matter more than tenure when the next step is considered.

The closest working relationship is with the Head of Sustainability, who line-manages the role and sets the strategic direction and reporting priorities. Expect regular check-ins on project progress, methodology decisions and the annual disclosure timetable. Peer relationships stretch across the group. The coordinator will likely work with finance, legal and operations teams on data provision and disclosure content, with procurement and logistics on Scope 3 categories, and with brand or product teams on embedding sustainability criteria into their decisions. These interactions are often about requesting information or persuading people to change a process, so they call for tact as much as technical credibility. External stakeholders are a smaller but important group: assurance providers, auditors and consultants involved in verification and reporting, and potentially regulators or standard-setters indirectly through the frameworks THG reports against. Over time, the role holder may also deal with suppliers where emissions data and reduction commitments are requested.