As the focal point for Scoot’s social and governance disclosure efforts, you will manage the end-to-end reporting cycle and strengthen the data governance framework. This position is primarily about transforming complex organizational data into clear, audit-ready narratives while leading the transition toward a new automated ESG system. You will bridge the gap between technical data contributors and executive leadership to ensure transparent performance tracking.
In the high-stakes aviation industry, trust and transparency are paramount. This role offers the chance to define how a leading low-cost carrier communicates its impact beyond carbon, focusing on the critical intersections of social equity and corporate governance. By improving reporting controls and internal awareness, you contribute directly to the airline’s reputation and its long-term alignment with global sustainability standards and parent-company ambitions.
This suits someone who possesses a meticulous eye for data accuracy combined with the storytelling ability to write compelling disclosures. You should be equally comfortable navigating technical ISSB frameworks and organizing engaging internal events.
Job FAQs
What are the main missions and responsibilities of this role?
The core of this role involves orchestrating the ESG reporting backbone for Scoot, with a localized focus on the Social and Governance pillars. You will lead the preparation of assigned disclosures, ensuring they meet rigorous internal and external standards while translating complex reporting frameworks into practical guidance for colleagues across the company.
Beyond just documenting data, you are responsible for the integrity and audit-readiness of the company's sustainability claims. This includes establishing robust data controls, conducting reconciliations, and supporting the internal audit process. You will also oversee the maintenance of a central KPI tracker to monitor progress against corporate sustainability targets.
Finally, you will serve as a internal bridge and communicator. This involves coordinating the Sustainability Working Committee and creating engaging content for staff to foster a culture of 'Scootitude' in sustainability. You will manage the internal content calendar and occasionally plan events to keep the workforce informed and inspired.
Key learning opportunities for this job
A primary learning curve in this role will be the deep immersion into global reporting frameworks like ISSB, GRI, and TCFD within a highly regulated aviation context. You will gain firsthand experience in how these standards are applied to a complex service industry, moving from theoretical knowledge to practical, audit-ready implementation.
Additionally, you will participate in a major digital transformation project by contributing to the migration and implementation of a new ESG data management system. This provides valuable exposure to system architecture, User Acceptance Testing (UAT), and process automation, which are highly sought-after skills in the modern ESG landscape.
Working within the broader Singapore Airlines (SIA) ecosystem also offers a unique vantage point to understand group-level sustainability strategy. You will learn how a subsidiary aligns its local operational targets with the sophisticated ESG ambitions of a world-class parent company.
How does the ideal candidate look like (experience, skills)?
The ideal candidate brings around five years of experience in sustainability reporting, corporate governance, or audit. A background in risk management or accounting is particularly valuable because it ensures the precision required for external disclosures. You should demonstrate a high degree of comfort with data discipline, including metric definition and validation.
Soft skills are just as crucial; you must be an articulate writer and communicator. The role requires the ability to take dense metrics and turn them into clear, evidence-backed narratives that provide value to both auditors and general employees. Experience in the transport or aviation sector is a major plus but not strictly required if you have strong governance expertise.
Technically, you should be proficient with Excel and PowerPoint, while experience with Power BI or ESG software will give you a significant edge during the system transition phase. A degree in a relevant field like Business or Social Sciences provides the necessary theoretical grounding for this multifaceted position.
Advice to stand out and make a successful application
To stand out, move beyond simply listing your knowledge of GRI or TCFD and demonstrate your experience with audit-readiness. If you have successfully navigated an external assurance process or implemented specific data controls, highlight those examples clearly in your resume to showcase your attention to detail.
Focus on your ability to manage cross-functional stakeholders. Scoot relies on diverse business units to provide data; showing that you can lead review cycles and secure buy-in from busy operational teams is vital. Mention any specific projects where you translated complex requirements into user-friendly guidance for non-experts.
Finally, research Scoot’s 'Scootitude' culture. The company values a positive, daring, and human-centric approach. Tailor your cover letter to reflect how you would bring this unique tone of voice to their internal sustainability communications and events, showing you are a cultural fit for their 'yellow family'.
What aspects of the company's sustainability is this role likely to focus on?
While many aviation roles focus heavily on Sustainable Aviation Fuel (SAF) and carbon emissions, this role is specifically weighted toward Social and Governance (S&G). You will likely focus on employee welfare, safety culture, and ethical business conduct, ensuring these aspects are represented as transparently as environmental metrics.
Governance is a major theme, particularly through the lens of data automation and digital transformation. You will be helping the company move away from manual spreadsheets toward a centralized reporting system, which is a critical part of modern corporate governance. This transition ensures data reliability and long-term accountability.
There is also a significant internal engagement component. The role aims to demystify sustainability for the workforce, so you will focus on translating corporate ESG targets into relatable milestones for cabin crew, ground staff, and office employees, ensuring sustainability isn't just a reporting exercise but a cultural staple.
What are the main challenges someone in this role might face?
One of the primary hurdles will be managing data quality from multiple sources. Since you rely on various business units for inputs, you might face challenges with inconsistent data formats, missing documentation, or differing levels of sustainability literacy among contributors.
Transitioning to a new automated system always carries inherent risks, including technical glitches, data migration errors, or resistance to new workflows. Balancing the demands of a high-pressure reporting cycle while simultaneously managing a software implementation will require excellent time management and patience.
Additionally, the fast-evolving regulatory landscape for ESG in Singapore and globally means the goalposts for 'good' reporting are constantly moving. Staying ahead of these changes while ensuring the airline remains compliant with both parent-company mandates and international standards will be a continuous intellectual challenge.
How could a typical day look like for someone in this position?
A typical morning might start with reviewing draft disclosures for the upcoming sustainability report, checking them against the latest ISSB requirements to ensure compliance. You might then have a call with the IT or system implementation team to discuss the latest User Acceptance Testing (UAT) results for the new ESG platform.
Afternoons could be spent coordinating with data owners from HR or Operations to clarify specific performance metrics or to help them prepare documentation for an upcoming internal audit. This involves significant communication, often translating technical ESG needs into terms that make sense for operational staff.
Your day might finish with a creative task, such as drafting a post for the company intranet or planning the agenda for the next Sustainability Working Committee. Throughout the day, you will be checking progress against the central KPI tracker, ensuring that no social or governance targets are falling behind schedule.
What are the opportunities for professional growth and development in this role?
This role is a springboard for anyone looking to become an ESG data and reporting specialist. The experience of leading a system implementation from the ground up is a rare and highly marketable skill set that can lead to senior roles in sustainability digital transformation or ESG data strategy.
There is also significant cross-functional visibility. By coordinating the Sustainability Working Committee and interacting with senior leadership, you will build a network across Singapore Airlines' operations. This can open doors for lateral moves into corporate strategy, risk management, or investor relations.
As the aviation industry faces increasing pressure to demonstrate total impact beyond carbon, the focus on S&G in this role positions you as an expert in a growing niche of sustainability. Mastering social impact measurement and corporate transparency in a high-governance environment like Singapore provides a very strong foundation for future leadership positions.
The main stakeholders you might be interacting with
You will be a key liaison for the internal data contributors across various departments like HR, Safety, and Ground Operations. Your relationship with them is based on training and guidance, ensuring they understand their role in the broader sustainability reporting architecture.
At a strategic level, you will interact frequently with the Sustainability Working Committee and leadership teams. You will provide them with performance updates and pre-read materials for decision-making, requiring you to be professional, succinct, and highly organized in your communications.
External and group stakeholders are also critical. You will work closely with the parent company (Singapore Airlines) to align reporting standards and will also have frequent contact with internal and external auditors during assurance cycles to defend your data and methodologies.
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