Working closely with the Sustainability Manager from the iconic Piccadilly flagship, you will coordinate operational data and cross-departmental initiatives supporting the company’s Future Matters sustainability programme. Day to day, you will gather carbon, waste, and supply chain metrics while also providing technical support to track supplier quality and assurance.
This role sits at the intersection of heritage luxury and responsible retail, where balancing centuries of culinary prestige with decarbonisation, circular packaging, and ethical sourcing is essential. By working directly with food technical teams and external producers, your insights will actively safeguard supply chain resilience and improve nature restoration efforts.
This suits someone who is an analytical early-career professional or graduate eager to combine hands-on data management with luxury retail sustainability engagement.
Job FAQs
What are the main missions and responsibilities of this role?
The Sustainability Coordinator acts as the central engine for data gathering, reporting, and operational support across the company's Future Matters environmental framework. In this position, you will track indicators relating to carbon reduction, resource efficiency, packaging circularity, and nature regeneration, translating departmental metrics into clear executive reports.
Beyond data analytics, you will support both the Sustainability and Food Technical teams by maintaining supplier assurance records, tracking ethical sourcing credentials, and reviewing product-level audit findings. You will also participate in internal colleague engagement initiatives and keep teams updated on horizon scanning for regulatory shifts across European and UK retail.
Key learning opportunities for this job
This role offers an exceptional entry-level foundation in corporate sustainability, providing structured exposure to luxury supply chain due diligence, Scope 1-3 carbon tracking, and formal ESG disclosures. You will gain deep visibility into how a world-renowned heritage brand balances commercial excellence with rigorous environmental standards.
Working alongside experienced technical assurance and sustainability leads, you will improve your skills in enterprise data handling using advanced Excel and data visualisation platforms like Power BI. Additionally, you will learn how food technical operations, supplier risk assessments, and circular packaging transformations operate in practice.
How does the ideal candidate look like (experience, skills)?
The ideal candidate is likely a motivated graduate or an early-career professional with up to two years of corporate or operational experience. A genuine academic or professional foundation in environmental science, sustainability management, or supply chain logistics is essential.
Strong technical proficiency with numbers, spreadsheets, and analytical workflows is critical, alongside high attention to detail. Candidates should be confident communicators who can liaise comfortably across retail floor staff, procurement buyers, and commercial managers.
Advice to stand out and make a successful application
To stand out, highlight specific coursework, internships, or personal projects where you handled complex environmental datasets, conducted materiality assessments, or calculated carbon footprints. Ground your cover letter in the specific operational realities of luxury food retail and hospitality rather than broad generalities.
Demonstrating knowledge of current UK supply chain regulations, deforestation due diligence, and packaging waste directives (such as Extended Producer Responsibility) will show you are ready to add practical value from day one.
What aspects of the company's sustainability is this role likely to focus on?
The core focus of this position spans decarbonisation toward Net Zero, waste reduction, responsible agricultural sourcing, and circular packaging. Given the brand's food halls and bespoke gifts, ethical sourcing of tea, cocoa, honey, and artisanal animal products forms a major pillar of everyday work.
Additionally, the role emphasizes biodiversity and nature restoration, ensuring supplier supply chains reflect high animal welfare, soil health, and regenerative agricultural standards.
What are the main challenges someone in this role might face?
A primary challenge will likely be chasing and standardising disparate data points from hundreds of external suppliers and internal commercial teams who have competing operational priorities. Transforming inconsistent vendor replies into audit-ready datasets demands perseverance and patience.
Another challenge is navigating the dual demands of supporting both forward-looking sustainability ambitions and detail-heavy food technical assurance tasks within tight deadlines.
How could a typical day look like for someone in this position?
A typical morning might begin by validating incoming utility bills and waste contractor reports to update the company’s internal carbon and resource tracker. You might then meet with the Food Technical team to examine supplier compliance documents and customer feedback trends.
In the afternoon, you could assist the Sustainability Manager in drafting slides for an executive committee meeting, followed by desk research into evolving packaging regulations and preparing training materials for store colleague engagement.
What are the opportunities for professional growth and development in this role?
Starting in this broad assistant-coordinator capacity provides a natural stepping stone toward specialised career paths in sustainable procurement, ESG reporting, or food quality and ethical trade management.
Given the wide internal exposure across buying, logistics, and retail operations, proven performers can transition internally into specialist sustainability management roles or lateral procurement positions.
The main stakeholders you might be interacting with
You will collaborate closely on a daily basis with the internal Sustainability Manager and Food Technical teams, who will guide your priorities and day-to-day workload.
Externally, you will interact with food and non-food suppliers, auditors, and data partners. Internally, you will interface across Buying, Hospitality, Retail Store Operations, Supply Chain, and Marketing.
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