CSR Project Manager

The core mission is to steer, coordinate and monitor the CSR and ESG commitments written into a client contract, then make sure they actually happen. Day to day, that means deploying the contractual CSR action plan, tracking performance indicators, consolidating data from several entities, and preparing dashboards and reports for both internal teams and the client. You would also configure and improve the reporting tools so users can submit reliable data more easily. A second dimension is operational support: helping operational teams apply CSR initiatives on the ground, which includes leading a network of operational CSR representatives and developing engagement activities for passengers. You would work across procurement, production, logistics, quality, sales, marketing, HR, IT and operations, and act as the primary interface between Newrest teams and the client's CSR representatives. The role also involves leading or contributing to projects on food waste reduction, recycling and circular economy, responsible sourcing, carbon emissions reduction, natural resource management, inclusion and wellbeing, community engagement, and employee training. Finally, you would ensure compliance with commitments and Group policies and lead external assessments such as EcoVadis and Food Made Good.

You would gain hands-on experience running a contractual CSR roadmap end to end, from action plan design through deployment and performance monitoring. That includes building and optimising dashboards, consolidating data across entities and configuring reporting tools, which sharpens both analytical and systems skills. The role offers exposure to external assessments such as EcoVadis and Food Made Good, valuable credentials in the ESG job market. You would also deepen expertise in carbon footprint measurement, waste management, responsible procurement and sustainable food systems, all within the resource-intensive airline catering context. Because the role spans procurement, production, logistics, quality, HR and more, you would develop strong cross-functional stakeholder management and influencing skills. Frequent interaction with the client's CSR representatives and external non-profits adds client-management experience, while the international travel between Paris, London and Brussels broadens your cross-cultural fluency.

The ideal candidate has at least two years in CSR or ESG project management or sustainability, ideally within catering, transportation or hospitality, and preferably with experience managing key accounts. Fluency in both English and French is required, and the frequent travel between Paris, London and Brussels means mobility matters. On the technical side, expect project management and continuous improvement methodologies, KPI development and monitoring, and comfort with data analytics and reporting tools used in food service. Knowledge of Youmeal is a strong advantage, as is familiarity with EcoVadis, Food Made Good and Tennaxia. A solid grasp of climate issues, waste management, responsible procurement and sustainable food systems is essential, plus basic carbon footprint measurement skills. Personally, the role calls for excellent communication and influencing abilities, strong stakeholder management, rigour and attention to detail, analytical and synthesis skills, and a proactive, autonomous mindset. Curiosity and a solution-oriented attitude, with the confidence to challenge and convince stakeholders, would set a candidate apart.

Tailor your application around the contract-management angle rather than generic sustainability enthusiasm. Newrest emphasises that decisions are taken quickly, hands-on experience matters and versatility is key, so highlight concrete examples where you deployed a CSR action plan, tracked KPIs and coordinated corrective actions. If you have managed key accounts or worked with clients directly, make that prominent, since the role is explicitly client-facing. Given the specific tool mentions, name any experience with EcoVadis, Food Made Good, Tennaxia or Youmeal in your CV, and be ready to discuss how you have consolidated data across multiple entities or configured reporting tools. Mentioning catering, transportation or hospitality sector experience will signal you understand the operational constraints. Since fluent English and French are both required, make your bilingual capability unmistakable. In cover letters and interviews, show you grasp Newrest's culture: entrepreneurial, sporty, family-oriented, with 97% employee ownership and a no-remote-work policy. Demonstrating that you thrive on the ground with operational teams, and that you can influence without authority, will resonate more than a purely strategic pitch.

The role centres on delivering a predefined CSR action plan tied to a specific client contract, so the sustainability focus is concrete rather than aspirational. Expect heavy emphasis on carbon footprint reduction at operating-unit level, food waste reduction, improved waste management and circular economy practices, responsible and local sourcing, and sustainable management of energy and water. These are the operational levers where a catering business can genuinely move the needle. On the social side, the contract likely includes commitments around inclusion, diversity, employee wellbeing and community engagement, plus engagement activities for passengers. The role also carries a governance dimension: ensuring practices comply with contractual commitments and Group policies, and leading external assessments such as EcoVadis and Food Made Good. Because Newrest serves multiple sectors, the sustainability work spans airline catering, remote sites and facility management, each with its own constraints. The focus is less on setting group-level strategy and more on making sure commitments translate into measurable performance on the ground.

One likely challenge is the gap between contractual ambition and operational reality. Catering teams work under intense time pressure, and persuading busy production or logistics colleagues to prioritise CSR actions requires strong influencing skills rather than formal authority. The job posting itself stresses that remote work is unavailable and versatility is key, which hints at a demanding, on-site culture. Data is another hurdle. Consolidating CSR figures from multiple entities, ensuring consistency and getting users to adopt reporting tools can be painstaking, especially when systems like Youmeal or Tennaxia are involved. Performance gaps will happen, and you will be the one coordinating corrective action plans while keeping the client informed. Finally, the multi-country, multi-stakeholder setup means juggling different expectations and priorities. Balancing the client's contractual KPIs with Newrest's own Group policies, while travelling frequently, demands organisation and resilience.

A typical day might start with reviewing CSR data flowing in from operating units, checking that the figures are consistent before they feed into a client-facing dashboard. You could spend the middle of the day on a call with the client's CSR representatives, walking through progress on contractual KPIs and flagging where corrective action is needed, then a working session with procurement or production colleagues to troubleshoot a food-waste or sourcing initiative. Because the role spans multiple sites and countries, expect frequent travel between Paris, London and Brussels, and a fair amount of time spent engaging the network of operational CSR representatives who make things happen locally. Afternoons might involve preparing reports, configuring reporting tools so users can submit data more easily, or coordinating with external partners such as non-profits. The mix shifts with the CSR calendar: audit season (EcoVadis, Food Made Good) looks very different from a period focused on launching a new waste-reduction project or an employee awareness campaign. Overall, the day is a blend of analytical work, stakeholder coordination and on-the-ground support, with remote work not an option and versatility a genuine requirement.

Newrest is a fast-growing group with double-digit growth since 2020 and a stated Graduate Program for young talent, suggesting internal mobility is genuinely possible. Success in this role could open paths toward broader group-level CSR or ESG positions, regional sustainability management, or client-facing roles where sustainability becomes a commercial differentiator. The contract-based nature of the work means high visibility: if you deliver measurable results on carbon, waste and sourcing, the client and internal leadership will notice. Leading external assessments like EcoVadis and Food Made Good builds a portable, recognised skill set that strengthens your profile well beyond this employer. Because the role touches procurement, production, HR and more, it naturally equips you for lateral moves into operations, quality or strategy. The international dimension and frequent travel also create networking opportunities across the group's 53-country footprint.

The most important relationship is with the client's CSR representatives, since you serve as the primary day-to-day interface between them and Newrest teams. That means regular reporting, alignment on KPIs, and managing expectations when performance gaps require corrective action. Internally, you would lean heavily on the network of operational CSR representatives spread across the contract's sites, who are the people turning initiatives into practice. You would also collaborate closely with functional teams: procurement and logistics for responsible sourcing, production for food waste and resource use, quality for compliance and audits, and marketing and HR for passenger and employee engagement. Finance or IT may come in when reporting tools need configuring or data needs validating. Externally, expect interactions with non-profit organisations and partners involved in community engagement or sustainability projects, plus assessors and auditors during EcoVadis and Food Made Good evaluations. Given the frequent travel between Paris, London and Brussels, some of these relationships will be managed across borders and time zones.