Head of ESG

The Head of ESG is tasked with defining and operationalizing Just Eat Takeaway.com's global ESG strategy. You will design the underlying governance routines and operating model to embed environmental, social, and ethical standards across corporate operations and 14 international markets. This involves establishing clear impact KPIs and guiding the organization through evolving European and global disclosure frameworks. On the environmental side, you will supervise overarching decarbonization initiatives, fleet transition programs, and Scope 1–3 emissions tracking across supply chain and last-mile operations. You will also oversee social impact initiatives, ensuring courier welfare and community programs genuinely reflect local needs. Additionally, the role requires direct alignment with the Public Affairs organization to preserve the brand's license to operate. You will lead, mentor, and expand an expert sustainability team while advising the Executive Committee on emerging non-financial risks and strategic market opportunities.

This role offers an exceptional platform to scale sustainable operating models within a high-velocity, tech-enabled marketplace. You will gain deep expertise in handling complex Scope 3 decarbonization challenges in logistics and packaging where rapid fulfillment and environmental goals intersect. You will also build significant leadership experience at the convergence of sustainability and corporate governance, shaping regulatory strategy amid stringent EU reporting frameworks such as the CSRD and supply chain due diligence mandates. Collaborating within the broader Prosus ecosystem provides rare exposure to international portfolio-wide sustainability benchmarks and venture-backed tech best practices.

The ideal candidate brings extensive senior leadership experience guiding corporate ESG, sustainability, or public affairs agendas within large-scale multinational corporations. Prior exposure to consumer tech platforms, gig economy models, retail, or e-commerce logistics will be a major differentiator, given the operational nuances of on-demand platforms. Technically, you must exhibit thorough familiarity with climate target setting (SBTi), emissions accounting across decentralized logistics networks, and regulatory compliance. Strong stakeholder engagement and executive-level influencing capabilities are essential, as is proven success leading and coaching high-performing corporate teams in cross-functional matrix environments.

Center your application around strategic execution and commercial integration rather than generic sustainability advocacy. Frame your achievements using measurable metrics, showing how you have previously led carbon reduction, operationalized ESG reporting frameworks, or managed reputational risks in fast-paced commercial settings. Demonstrate a nuanced understanding of the on-demand delivery sector's core sustainability pain points, including last-mile fleet electrification, sustainable packaging adoption, and courier engagement. Highlight any direct experience working closely with public affairs, investor relations, and regulatory bodies to position sustainability as a strategic business enabler.

The role centers heavily on tackling the unique sustainability footprint of digital food and grocery delivery. On the environmental pillar, primary attention will be directed at last-mile decarbonization, electric mobility adoption among independent couriers, and upstream packaging waste solutions in partnership with restaurant and retail partners. On the social and governance fronts, the focus involves safeguarding ethical operations, fair labor practices, courier well-being, and community impact programs across diverse urban centers. You will also harmonize ESG disclosure with evolving EU sustainability legislation to ensure high-fidelity reporting to investors and rating agencies.

A primary challenge will be influencing independent partners and logistics networks where the platform does not possess complete direct operational control over vehicles or restaurant packaging. Moving beyond corporate Scope 1 and 2 emissions into actionable Scope 3 supply chain reduction will require innovative partner incentives and technological solutions. Another significant hurdle is balancing fast commercial delivery growth with strict environmental commitments in a low-margin, highly competitive delivery sector. Additionally, managing the intricate intersection between public policy, gig economy social scrutiny, and rapidly shifting ESG regulations across multiple territories requires continuous diplomacy and proactive risk management.

A regular day might begin with a review of carbon accounting dashboards tracking fleet emissions and partner packaging transition metrics across key European markets. You may then lead a 1-on-1 coaching session with a team member developing a localized social impact project, followed by a strategy session with the Director of Global Public Affairs to harmonize policy responses to upcoming EU environmental directives. In the afternoon, you could represent JET in an alignment call with an international NGO or sustainable packaging consortium, discussing reusable packaging pilots. Your day might wrap up with an executive briefing session preparing the board on ESG risk disclosures and progress toward annual public commitments.

Holding a senior executive role within a prominent European tech champion offers substantial career visibility. Successful leadership here positions you as a prime candidate for group-level Chief Sustainability Officer (CSO) roles or broader corporate affairs and risk executive appointments. Furthermore, because JET operates within the wider Prosus and Naspers group network, strong performers can unlock strategic leadership opportunities across an extensive international portfolio of consumer internet businesses and venture operations worldwide.

You will collaborate closely with the Director Global Public Affairs & ESG, the Executive Committee, and country managing directors across JET’s operational footprint. You will also act as a senior partner to logistics, product, and operations teams to operationalize sustainable delivery mechanics. Externally, you will engage with NGOs, industry coalitions, municipal governments, packaging manufacturers, and ESG rating agencies. In addition, you will interface with restaurant and grocery merchant associations to advance shared sustainable commerce initiatives.