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Chargé de Mission CSR et Numérique Responsable

La Banque Postale France Added on Aug 3, 2026
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This role places you at the intersection of information technology and sustainable development within a major financial institution. As a CSR and Responsible Digital Technology officer, you will drive the IT department’s action plan, focusing on reducing the environmental footprint of digital services and infrastructure. Your daily work involves managing internal networks, tracking key sustainability indicators, and preparing the organization for its next level of responsible digital certification.

Contributing to this mission is vital because the digital impact of a massive banking infrastructure is significant. By implementing eco-design and responsible purchasing practices, you directly influence the bank’s transition toward a more sober and inclusive digital economy. This is a rare chance to see how high-level ESG strategy translates into technical IT operations and employee behavior.

This suits someone who possesses a strong interest in IT systems and is pursuing a Master’s degree in CSR. You should be a natural communicator who enjoys federating teams around technical environmental challenges.

Job FAQs

What are the main missions and responsibilities of this role?

The core of this role involves coordinating the Responsible Digital (NR) action plan for the IT department. You will be tasked with identifying 'quick wins' and structural projects across several domains, including hardware lifecycle, data center efficiency, and digital workplace habits. You will also take a lead role in preparing for the Level 2 NR Label certification. This includes monitoring CSR indicators, updating internal sustainability guides, and organizing major awareness events like the Digital CleanUp Day to mobilize over 1,800 IT employees.

Key learning opportunities for this job

You will gain deep expertise in the Label Numérique Responsable framework, specifically the Lucie Agency standards. This is a highly sought-after skill as more companies seek to certify their IT operations for sustainability. Beyond certification, you will learn the technical nuances of eco-socio-conception and responsible IT procurement. Working within a large DSI provides exposure to complex information systems, cloud infrastructure, and the specific governance required to manage ESG goals in a highly regulated banking environment.

How does the ideal candidate look like (experience, skills)?

The ideal candidate is currently enrolled in a Master 1 or 2 program specializing in CSR or Sustainable Development. A genuine interest in technology is essential, as you must understand the components of an IT system to effectively advocate for their optimization. Strong soft skills are crucial; you need the relational ability to federate teams and the writing skills to produce high-quality communication materials. Proficiency in Office 365 tools is expected to manage tracking and reporting efficiently.

Advice to stand out and make a successful application

To stand out, demonstrate a clear understanding of the environmental footprint of digital technology beyond just energy consumption, such as hardware manufacturing and end-of-life cycles. Mentioning specific frameworks like the 'Label NR' shows you have researched their current objectives. Since this role is within the IT department, show how you can bridge the gap between technical IT constraints and sustainability goals. Tailor your application by highlighting any previous experience where you had to lead change or mobilize a community around a cause.

What aspects of the company's sustainability is this role likely to focus on?

The primary focus is Responsible Digital Technology (NR), which includes eco-designing software, optimizing data centers, and managing hardware waste. This is a critical pillar of the bank's 'Direction Citoyenne' strategy to ensure a just digital transition. Additionally, the role touches on operational sustainability at the office sites, including eco-mobility and waste reduction. You will ensure that the IT department contributes directly to the bank's global reputation as a leader in sustainable finance through measurable operational improvements.

What are the main challenges someone in this role might face?

One of the main challenges is change management within a large, established technical team. Convincing developers and infrastructure managers to integrate eco-design principles can be difficult when they face competing priorities like speed and security. Furthermore, the technical complexity of measuring the digital footprint in a large banking group requires rigorous data collection. You will need to be persistent in tracking KPIs across various departments to ensure the bank remains on course for its 2026 certification renewal.

How could a typical day look like for someone in this position?

A typical day might begin with a coordination meeting with your team of project managers to review progress on the NR action plan. You might then spend time analyzing carbon footprint data or updating the internal CSR guide for employees. Afternoons are often dedicated to internal networking, perhaps meeting with the procurement team to discuss green criteria for new servers or planning the logistics for a 'Digital CleanUp' event. The day usually ends with documentation or preparation for an upcoming audit related to their environmental labels.

What are the opportunities for professional growth and development in this role?

This apprenticeship offers a strong pathway toward roles like Digital Sustainability Manager or ESG Consultant. By working in one of the most sustainability-mature banks in France, you build a high-value network and a pedigree that is respected across the finance and tech sectors. There are also opportunities for internal mobility. La Banque Postale frequently values its former apprentices for permanent roles, particularly as the demand for IT professionals with a 'green' specialization continues to grow within the group.

The main stakeholders you might be interacting with

You will work closely with the IT department (DSI) staff, who are your primary internal 'clients' for sustainability initiatives. Your immediate team consists of a functional manager and four project managers who provide mentorship and guidance. Externally, you may interact with certification bodies like the Lucie Agency and various service providers. Internally, you will also sync with the broader Corporate CSR team and the communication department to ensure alignment with the bank's overall 'citoyenne' identity.

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