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SEC & ESG Reporting Manager

ServiceNow • United States • Added on Sep 23, 2026
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This role bridges the gap between traditional financial oversight and the rapidly expanding world of non-financial disclosure. As a key manager within the accounting team, you will oversee the filing of quarterly and annual SEC reports while leading the charge on critical sustainability compliance efforts. Your daily work involves ensuring that complex financial data and emerging environmental metrics are accurate, audit-ready, and fully integrated into the corporate narrative.

The position matters because ServiceNow is aligning its massive digital ecosystem with global regulatory shifts, specifically the Corporate Sustainability Reporting Directive. By establishing a strong CSRD-readiness framework, you ensure that the company’s climate and social impact data carries the same weight and rigor as its financial results. This transition is vital for maintaining investor trust and demonstrating the company’s commitment to transparent, AI-driven business reinvention.

This suits someone who possesses a strong technical accounting background and a genuine passion for translating complex global regulations into actionable reporting workflows in a fast-paced software environment.

Job FAQs

What are the main missions and responsibilities of this role?

The primary mission involves managing the end-to-end SEC reporting process, including the preparation and filing of Forms 10-Q, 10-K, and 8-K. You will ensure all financial statements strictly comply with US GAAP and XBRL requirements, maintaining a high standard of accuracy for investor-facing documents. In tandem with financial duties, you will drive the ESG reporting execution, specifically focusing on jurisdictional regulatory readiness. This includes monitoring the global environment for new accounting pronouncements and sustainability standards, then partnering with internal teams to implement these changes across the organization's reporting structure. Furthermore, you will oversee the update of internal controls and support proxy filings. By performing quality assurance and coordinating with external auditors, you ensure that both financial and sustainability data are strong enough to withstand rigorous third-party examination.

Key learning opportunities for this job

Candidates will gain deep expertise in the CSRD framework and other emerging global standards like TCFD, ISSB, and GRI. As these regulations are currently reshaping the corporate world, this role offers a front-row seat to the integration of sustainability into core financial accounting. You will also have the opportunity to explore how Artificial Intelligence can be integrated into reporting workflows. ServiceNow encourages leveraging AI-powered tools to automate manual tasks and derive smarter insights, providing a unique tech-forward perspective on the evolution of the accounting function. Exposure to global statutory reporting for international subsidiaries will sharpen your understanding of cross-border regulatory differences. Working directly under the Director of SEC & ESG Reporting provides mentorship in navigating high-profile corporate disclosures and complex stakeholder management.

How does the ideal candidate look like (experience, skills)?

The ideal profile is a CPA with at least seven years of experience, including a significant tenure within Big Four public accounting. You should have a proven track record in manager-level roles specifically focused on SEC reporting and technical accounting research. Technical proficiency in US GAAP and SOX 404 is non-negotiable, but it must be paired with a sophisticated understanding of ESG metrics. The candidate needs to be comfortable translating dense regulatory language into practical business processes that cross-functional teams can follow and execute. Soft skills are equally important; ServiceNow looks for proactive problem-solvers who can build relationships across Accounting, Legal, and Sustainability departments. Experience with Workiva and SAP is highly valued as these tools are central to the company's reporting infrastructure.

Advice to stand out and make a successful application

To stand out, emphasize your specific experience with integrated reporting. If you have previously navigated the transition from voluntary ESG disclosures to mandatory regulatory filings, make that the centerpiece of your application, as ServiceNow is currently in a high-growth phase regarding CSRD-readiness. Demonstrate your AI literacy. Given ServiceNow's focus on being an 'AI-native culture,' mentioning specific instances where you used technology to automate reporting workflows or improve data accuracy will resonate strongly with the hiring team. Tailor your narrative to show how you handle ambiguity. The ESG regulatory environment is shifting rapidly, so providing examples of how you researched and implemented new standards in a fast-paced environment will prove you can handle the role's near-term challenges.

What aspects of the company's sustainability is this role likely to focus on?

This role is a cornerstone of the company's transparency and governance strategy. You will be the primary link ensuring that environmental and social impact data meets the same 'investor-grade' standards as financial data, directly supporting the company's ESG regulatory compliance. A major focus will be the decarbonization narrative and climate-related risk disclosures. As ServiceNow aligns with TCFD and SEC climate rules, you will help quantify and report on the company's environmental footprint and the financial implications of climate change on their operations. Social impact reporting, often included in proxy filings and CSRD requirements, will also be under your purview. You will ensure that metrics regarding workforce diversity, AI ethics, and corporate governance are accurately captured and communicated to global stakeholders.

What are the main challenges someone in this role might face?

The most significant challenge will be regulatory fragmentation. Navigating the overlapping requirements of the SEC, CSRD, and various international jurisdictions requires immense attention to detail and the ability to reconcile differing data standards into a cohesive report. Data collection can also be an obstacle. ESG metrics often originate from non-financial departments that may not be accustomed to the rigorous documentation required for SOX compliance. You will need to act as an educator to ensure these teams provide audit-ready evidence. Finally, the fast-paced environment of a high-growth software company means reporting timelines are tight. Balancing the technical demands of SEC filings with the strategic implementation of new ESG frameworks will require exceptional time management and prioritization skills.

How could a typical day look like for someone in this position?

A typical day might begin with a review of Form 10-Q drafts, ensuring that all recent technical accounting updates have been correctly applied. This is often followed by a project management meeting focused on the CSRD-readiness roadmap to track progress across different workstreams. Midday might involve a cross-functional consultation with the Legal or Sustainability teams to interpret a specific disclosure requirement for an upcoming filing. You would act as the technical advisor, explaining how a particular ESG metric needs to be documented to meet internal control standards. Your afternoon could be spent in Workiva or SAP, reviewing data inputs or coordinating with external auditors to resolve queries. The day often ends with research into emerging ISSB or SEC rulings to ensure the company remains ahead of the curve in its reporting obligations.

What are the opportunities for professional growth and development in this role?

This role is positioned as a high-profile position within the accounting organization, offering significant visibility to senior leadership. Success in integrating ESG and SEC reporting can lead to Director-level roles within the Corporate Controller’s group or specialized Sustainability leadership tracks. You will develop a unique hybrid skillset that is currently in high demand. Expertise in both traditional SEC reporting and modern ESG compliance makes you a rare asset in the job market, opening doors to strategic roles that bridge finance and corporate responsibility. Internal growth is supported through ServiceNow’s commitment to 'freeing people for meaningful work.' As you automate routine reporting tasks using AI, you will have more bandwidth to take on strategic special projects that influence how the company communicates its long-term value to the global market.

The main stakeholders you might be interacting with

You will serve as a trusted advisor to the Director of SEC & ESG Reporting and the broader Accounting leadership team. Your work ensures they have the accurate data needed to sign off on official corporate disclosures. External auditors are key stakeholders, as you will be their primary point of contact for sustainability and financial audit support. Maintaining a transparent and collaborative relationship with them is essential for smooth filing cycles and control assessments. Internally, you will interact heavily with the Sustainability, Legal, and Finance departments. You will work with them to gather data, refine disclosures, and ensure that ServiceNow’s public messaging is consistent across all regulatory filings and corporate social responsibility reports.

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