M

Manager: Sustainability and Stakeholder Management

MoMo from MTN South Africa Added on Sep 10, 2026
Apply →

This senior position centralizes the sustainability strategy for a major fintech ecosystem, moving beyond theory into operational execution. You will own the creation of practical roadmaps and governance routines across various operating companies, ensuring that ESG priorities are embedded into daily business functions rather than sitting on the sidelines. Your primary focus is to turn complex data into transparent reports while building the necessary internal capabilities to sustain this momentum.

In the rapidly evolving fintech sector, trust is a primary currency. This role matters because it directly links financial inclusion and digital transformation with measurable social and environmental impact across the African continent. By steering the ESG agenda for MoMo, you help define how digital financial services can contribute to sustainable development goals in diverse markets, ensuring the platform remains a responsible leader in a high-growth industry.

This suits someone who possesses extensive experience in ESG reporting frameworks and thrives in multi-market environments. You should be a strategic thinker capable of navigating both the technicalities of sustainability data and the nuances of high-level stakeholder relations.

Job FAQs

What are the main missions and responsibilities of this role?

The incumbent is primarily responsible for translating high-level ESG strategies into actionable roadmaps that business functions can follow. This involves establishing robust governance routines and ensuring that sustainability is not just a policy but a core part of the fintech operations across different markets. A significant portion of the role focuses on the rigorous collection and validation of ESG data. You will be expected to produce high-quality reporting aligned with international standards such as GRI, SASB, and ISSB, while also conducting materiality assessments to identify the most pressing sustainability risks and opportunities for the business.

Key learning opportunities for this job

Working within a multi-market fintech environment offers a unique chance to master international sustainability disclosure standards in a practical, fast-paced setting. You will likely gain deep expertise in ISSB and SASB frameworks as they apply to the intersection of finance and technology. Additionally, the role provides exposure to cross-border ESG governance, allowing you to understand how sustainability mandates are adapted for different regulatory and cultural landscapes. Mentorship from senior leaders within the MTN Group can further refine your ability to link impact measurement with corporate financial performance.

How does the ideal candidate look like (experience, skills)?

The ideal candidate brings at least 7 to 10 years of professional experience, specifically within ESG, corporate affairs, or impact management. A solid academic foundation is essential, typically including a postgraduate degree in a field like Sustainability, Development Finance, or Public Policy. Technical proficiency in reporting standards is non-negotiable, but soft skills are equally vital. The candidate should be an expert communicator capable of influencing internal teams and managing complex external stakeholder relationships, ideally with the ability to operate in both English and French to cover broader market needs.

Advice to stand out and make a successful application

To stand out, move beyond listing your technical skills and demonstrate how you have successfully operationalized ESG strategies in previous roles. Providing specific examples of how you moved a company from data collection to tangible impact measurement will be highly valued by the hiring team. Since this role supports a fintech platform, showing a clear understanding of the socio-economic impact of financial inclusion in Africa will give you a significant edge. Tailor your application to highlight your experience with GRI and SASB, as these frameworks are explicitly mentioned as central to the role's success.

What aspects of the company's sustainability is this role likely to focus on?

The role will likely focus heavily on financial inclusion and digital ethics, given MoMo's position in the fintech space. Ensuring that the platform's growth aligns with social empowerment goals while maintaining a low environmental footprint for digital infrastructure will be a key theme. There is also a strong emphasis on governance and transparency. You will be the architect of how the company reports its progress to the world, ensuring that every claim made about social or environmental impact is backed by validated data and recognized global standards.

What are the main challenges someone in this role might face?

One of the primary challenges will be standardizing ESG data collection across multiple operating companies that may be at different levels of sustainability maturity. Consolidating this information into a coherent group-level report requires both persistence and technical precision. You might also face the challenge of balancing immediate commercial goals with long-term sustainability objectives. Influencing various business units to adopt new governance routines requires strong diplomatic skills and the ability to demonstrate the business value of ESG initiatives.

How could a typical day look like for someone in this position?

A typical day could involve a morning review of ESG data inputs from various regional teams, followed by a meeting with the governance committee to discuss materiality assessment results. You might spend time drafting internal communications to improve ESG literacy among staff. Afternoons might be dedicated to stakeholder mapping or consulting with external partners on impact measurement strategies. The role is dynamic, shifting between high-level strategic planning sessions and the detailed work of ensuring reporting compliance for upcoming disclosure cycles.

What are the opportunities for professional growth and development in this role?

This position offers a clear path toward senior sustainability leadership within the broader MTN Group or the wider fintech industry. Leading the sustainability agenda for a major market player provides high visibility and the chance to become a recognized expert in the field. Exposure to international development finance and ESG disclosure can also open doors to global roles in corporate sustainability strategy or specialized ESG consulting. The multi-market nature of the role ensures that your professional network and experience span across diverse geographic regions.

The main stakeholders you might be interacting with

You will interact frequently with internal business unit leads and regional managers to coordinate sustainability efforts. These interactions are focused on aligning local operations with the overarching MTN Group Fintech ESG strategy. Externally, you will engage with regulatory bodies, sustainability auditors, and community partners. Building trust with these groups is essential for the company's social license to operate, making you a key bridge between the firm's leadership and the external ecosystem.

CSR Jobs newsletter

Never miss the next opportunity

Get a curated selection of new CSR, ESG, and sustainability roles in your inbox. No daily noise, just useful opportunities.

Free to join. Unsubscribe anytime.