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Sustainability Specialist

KTC - Krungthai Card • Thailand • Added on Jun 26, 2026
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This role is about planning and actually driving sustainability strategy inside the organization. You’ll own the design of projects and products that create shared value for the business and society, analyzing market trends and consumer behavior to weave ESG thinking into the company’s operating plans, then measuring the resulting impact in a structured way.

At the heart of this position at KTC is making sustainability more than a feel-good exercise — it’s about building responsible financial innovation that strengthens Thailand’s financial sector. You’ll coordinate with a wide range of partners to build a sustainable economic ecosystem, and communicate that value to employees and stakeholders so it becomes something they genuinely understand.

This suits someone who has at least four years of experience in strategy or marketing and knows how to turn social challenges into workable business strategy; a strong communicator who enjoys solving structural problems.

Job FAQs

What are the main missions and responsibilities of this role?

The primary mission is to formulate and execute sustainability strategies that align with KTC's long-term business goals. You will be responsible for designing 'Sustainable Business Initiatives,' which involve creating financial products or services that generate positive environmental or social impact while remaining profitable. Monitoring global and local trends in ESG is critical, ensuring the company adapts to changing policies and stakeholder expectations. You will also develop performance tracking tools to measure the concrete impact of these sustainability projects, ensuring data-driven reporting to the management team and shareholders. Engagement is a major pillar of this role. You will orchestrate internal and external communication activities to foster a culture of sustainability among employees, customers, and partners, moving ESG from a reporting requirement to a lived corporate value.

Key learning opportunities for this job

Joining a major financial institution like KTC provides deep exposure to sustainable finance frameworks and how ESG criteria are integrated into credit card and loan products. You will learn to navigate the complex regulatory landscape of the Thai banking sector regarding corporate governance and ESG disclosure. Furthermore, you will gain hands-on experience in impact measurement and valuation, learning how to quantify non-financial indicators into business outcomes. The role offers the chance to refine your strategic negotiation skills through high-level partnerships with external NGOs, government bodies, and corporate sustainability leaders.

How does the ideal candidate look like (experience, skills)?

The ideal candidate brings at least four years of experience in business development, marketing, or strategic planning. While a background in sustainability is valuable, KTC specifically seeks someone who can translate environmental and social values into a compelling 'Business Case' for the financial sector. Technically, you should have a strong grasp of ESG principles and market analysis. Beyond technical skills, the role demands high emotional intelligence and stakeholder management capabilities to influence departments ranging from product development to communications. A degree in Business Administration or Marketing is preferred.

Advice to stand out and make a successful application

Focus your application on your ability to link ESG outcomes to business growth. Avoid generic statements about wanting to save the planet; instead, provide examples of how you have used market trends to influence strategy or how you successfully managed partnerships to achieve a shared goal. Since KTC is a major player in the consumer credit market, highlight any experience you have with behavioral change or customer engagement. Demonstrating that you understand the specific sustainability challenges of the financial services industry—such as financial inclusion or digital responsibility—will make your profile stand out.

What aspects of the company's sustainability is this role likely to focus on?

The role will likely focus on social responsibility and financial wellness, given KTC's core business in consumer credit. This includes initiatives that promote responsible spending, financial literacy, and equitable access to credit for the Thai population. Environmental focus will likely revolve around digital transformation and reducing the carbon footprint of operations and the supply chain. You will also be heavily involved in ensuring the 'G' in ESG, particularly around transparent communication and ethical business practices that maintain high trust with cardholders.

What are the main challenges someone in this role might face?

One significant challenge is bridging the gap between traditional financial KPIs and long-term sustainability goals. You may face internal resistance if ESG initiatives are perceived as purely cost centers rather than value drivers, requiring persuasive communication and data-backed evidence. Additionally, keeping pace with the rapidly evolving ESG reporting standards in Thailand and the APAC region can be demanding. Balancing multiple stakeholder voices—from activist groups to conservative investors—requires high diplomatic skill and the ability to find common ground in complex negotiations.

How could a typical day look like for someone in this position?

Your day might begin with analyzing market data to identify emerging consumer interest in 'green' financial products. This might be followed by a meeting with the product dev team to brainstorm how to integrate a social-impact feature into a new credit card offering. Afternoons are often dedicated to external networking, such as coordinating with a non-profit partner for a joint community project or drafting internal communication materials to update staff on CSR progress. You will likely end the day reviewing performance metrics for ongoing sustainability initiatives to ensure they meet the company's strategic targets.

What are the opportunities for professional growth and development in this role?

As businesses increasingly transition toward ESG-centric models, this role places you on a path toward Senior Sustainability Management or even a Chief Sustainability Officer (CSO) position. Your experience in the highly regulated financial sector is a premium asset that is transferable worldwide. You could also pivot into Strategic Business Development or Product Innovation, leveraging your unique skill set in identifying market gaps through the lens of sustainability. KTC's size provides ample opportunity for lateral moves into leadership roles where ESG expertise is a requirement.

The main stakeholders you might be interacting with

You will frequently interact with the Marketing and Product Development teams to ensure sustainability is baked into the customer experience. The Communications department is also a key partner for translating technical ESG progress into relatable stories for the public. Externally, your network will include strategic business partners, environmental NGOs, and perhaps regulatory bodies or industry associations. Internally, you will be an advisor to department heads, helping them understand how their specific functions contribute to the overall corporate sustainability vision.

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