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Global Corporate Communications, ESG and Special Projects

KIKO MILANO Italy Added on Jul 27, 2026
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This internship offers a seat at the intersection of reputation management and ESG data. You will support the Global Corporate Communication team in executing high-profile corporate strategies, from monitoring media coverage to assisting with special cross-functional projects. The role is heavily focused on visibility, ensuring that the brand’s narrative remains consistent across diverse external agencies, trade associations, and internal channels.

Sustainability is moving to the heart of beauty retail, and in this role, you will be a key contributor to its transparency. By assisting in the collection of ESG data and the preparation of the annual Sustainability Report, you help translate technical metrics into a compelling impact story. Your work ensures that social impact projects and employee engagement initiatives resonate with a global audience, bridging the gap between corporate governance and consumer perception.

This suits someone who is an analytical storyteller with a master’s degree in communications or business and a genuine passion for the evolving ESG landscape in the fast-moving beauty sector.

Job FAQs

What are the main missions and responsibilities of this role?

The core of this role involves supporting the Global Corporate Communication strategy while simultaneously acting as a bridge for ESG initiatives. You will be tasked with monitoring media trends, industry regulations, and competitor movements to protect and enhance the company's reputation. This includes the preparation of corporate assets like the Company Profile and executive briefing documents. On the sustainability side, you will play an active part in data collection and KPI monitoring. This work is foundational for the development of the annual Sustainability Report. You will also coordinate with external agencies and trade associations to ensure that all communication stays aligned with corporate guidelines and emergent regulatory requirements.

Key learning opportunities for this job

Candidates will gain hands-on experience in ESG reporting frameworks and the practicalities of sustainability governance within a large-scale retail corporation. This is a chance to move beyond theory and see how data is gathered and verified across a global supply chain for a major consumer brand. You will also develop strategic communication skills, learning how to manage complex relationships with media agencies and industry stakeholders. Exposure to 'Special Projects' provides a window into high-level business transformation and how environmental and social goals are integrated into a commercial business model.

How does the ideal candidate look like (experience, skills)?

The ideal candidate holds a Master's degree in a field such as Public Affairs, Sustainability, or Economics, and possesses a sharp analytical mind capable of interpreting both quantitative data and qualitative trends. Fluency in English is mandatory, as is a high level of proficiency in PowerPoint for high-stakes presentations. Soft skills are paramount here; KIKO is looking for intellectual curiosity and a proactive, solution-oriented mindset. Previous experience in a consulting or corporate environment is a significant advantage, particularly if it involved project management or communications.

Advice to stand out and make a successful application

To stand out, demonstrate a clear understanding of the current ESG challenges in the beauty industry, such as packaging circularity or supply chain ethics. Your application should highlight your ability to translate complex data into clear, persuasive narratives, as this role sits between technical reporting and corporate storytelling. Tailor your resume to show cross-functional collaboration. Since this role involves a 'Special Projects' element, providing examples of when you managed multiple competing priorities in a fast-paced environment will signal that you are ready for the intensity of the beauty and retail sector.

What aspects of the company's sustainability is this role likely to focus on?

The role focuses heavily on transparency and impact communication. You will likely spend a significant amount of time on the governance side of ESG, ensuring that data is robust enough for official reporting and that the company’s sustainability claims are backed by solid evidence. Social impact and employee engagement are also key pillars. You will help implement initiatives that bring KIKO's sustainability values to life for their thousands of employees, making the ESG strategy tangible through internal awareness campaigns and community projects.

What are the main challenges someone in this role might face?

The most significant challenge will be the fast-paced nature of the beauty industry, where trends and regulatory landscapes shift rapidly. You will need to maintain high attention to detail while managing a high volume of tasks across different departments, often with tight deadlines for reporting or media responses. Additionally, ESG data collection can be notoriously difficult in a global organization with thousands of employees. Navigating this complexity to find accurate information from various stakeholders will require persistence and strong interpersonal skills.

How could a typical day look like for someone in this position?

A typical day might begin with media monitoring and industry news analysis to brief the leadership team on relevant trends. You might then shift to a meeting with an external PR agency to discuss an upcoming corporate event or a social impact campaign. Afternoons are often dedicated to project management and data tasks, such as updating an Excel sheet of sustainability KPIs or drafting a section of the Sustainability Report. The day usually concludes with coordinating follow-up actions from cross-functional meetings to ensure special projects are moving forward on schedule.

What are the opportunities for professional growth and development in this role?

As an intern in a global HQ, you are positioned in a high-visibility hub. Success in this role can lead to a Junior Manager position within the Corporate Communications or ESG teams, or provide a springboard into sustainability consulting. The 'Special Projects' aspect of the role allows you to build a diverse portfolio of work, touching on different parts of the business. This breadth of experience is highly valued in the FMCG and retail industries for those looking to move into strategic management roles.

The main stakeholders you might be interacting with

You will regularly interact with the Global Corporate Communication and Sustainability teams, as well as senior spokespeople who require briefings. Beyond the internal team, you will collaborate with external PR and communication agencies. Other key stakeholders include industry trade associations and internal cross-functional partners in departments like HR, Legal, or Marketing. Building strong professional relationships with these diverse groups is essential for gathering data and ensuring corporate message alignment.

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