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PR Specialist, Worldwide Sustainability Communications

Amazon • United States • Added on Sep 10, 2026
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This role centers on managing the global narrative for one of the world’s largest logistics and technology footprints. You will operate at the intersection of media relations and climate strategy, handling reactive inquiries while proactively shaping how the public perceives complex energy and carbon removal initiatives. It is a high-stakes communications position that requires turning technical data into clear, defensible stories under tight deadlines.

Working here means being at the forefront of The Climate Pledge, translating Amazon’s path to net-zero carbon into transparent public updates. As the company scales its AI infrastructure, you will play a critical role in explaining the balance between surging energy demands and carbon-free energy progress. Your work directly influences global discourse on how corporate giants tackle tropical forest loss and large-scale technological carbon removal.

This suits someone who thrives in a fast-paced environment and possesses a sharp instinct for reputational risk. You should be a skilled writer who is comfortable using AI tools to amplify your output and impact.

Job FAQs

What are the main missions and responsibilities of this role?

The primary mission is to manage media relations and reputation management for Amazon's global sustainability efforts. You will be responsible for identifying emerging topics and rapidly responding to inquiries regarding the company's energy strategy, carbon removal projects, and progress toward The Climate Pledge. Beyond reactive responses, you will develop forward-looking scenario plans to prepare for potential negative news cycles. This involves creating concise narratives for complicated operational issues such as water efficiency and carbon neutralization work, ensuring the company's point of view is clearly articulated to the public. You will also act as a spokesperson, representing the brand during high-visibility milestone events and facility tours. A significant part of the role involves correcting inaccuracies in media coverage and building long-term relationships with journalists specialized in climate and energy beats.

Key learning opportunities for this job

Candidates will gain deep exposure to large-scale decarbonization strategies, learning how a global enterprise navigates the complexities of carbon removal and renewable energy procurement. This role offers a front-row seat to the intersection of AI demand and sustainable infrastructure development. There is a strong emphasis on modernizing PR workflows through the use of AI tools to increase efficiency and impact. You will also refine your crisis communication skills by managing high-pressure media cycles within a matrixed, international organizational structure. Furthermore, the role provides an opportunity to master the nuances of ESG storytelling, moving beyond simple green claims to defendable, data-backed operational reporting that meets the scrutiny of specialized climate journalists.

How does the ideal candidate look like (experience, skills)?

The ideal candidate brings at least five years of professional communications experience, specifically with a background in media relations and stakeholder management. A bachelor's degree is required, ideally supplemented by a track record of working in fast-paced or ambiguous environments where rapid decision-making is essential. Technical proficiency in climate-related topics like energy efficiency, water stewardship, and carbon removal is highly valued. You must possess exceptional writing skills and the ability to synthesize complex technical feedback into concise public statements without losing the core message. Soft skills are equally important; Amazon looks for a high-judgment individual who remains calm under pressure and is a collaborative team player. Experience advising senior executives and using AI tools to force-multiply daily output are significant advantages.

Advice to stand out and make a successful application

To stand out, demonstrate your ability to translate technical sustainability metrics into compelling, plain-language narratives. Your application should highlight specific instances where you successfully managed a sensitive media inquiry or turned a potential reputational risk into a neutral or positive outcome. Given the role's focus, show your familiarity with The Climate Pledge and Amazon's specific energy challenges. Mentioning how you use AI to optimize your communication workflow will signal alignment with the company's forward-thinking culture and the specific requirements of this role. Finally, ensure your writing is concise and error-free. The JD emphasizes 'unrelenting attention to detail,' so your resume and cover letter serve as the first proof of your ability to meet Amazon's high standards for written communication.

What aspects of the company's sustainability is this role likely to focus on?

The role focuses heavily on the energy-carbon nexus, specifically how the company manages energy and water efficiency while scaling AI services. You will be communicating the strategy behind carbon-free energy progress and the transition to renewable sources across global operations. A significant portion of the work involves carbon neutralization and removal. This includes storytelling around investments in tropical forest conservation, land restoration, and new technological methods for removing carbon from the atmosphere, which are essential to hitting the 2040 net-zero target. Additionally, you will address operational sustainability, such as water stewardship and circular economy initiatives within the logistics network. The goal is to provide a transparent look at how the company's massive footprint is being decarbonized in real-time.

What are the main challenges someone in this role might face?

The most significant challenge is managing rapidly changing narratives in a 24/7 global news cycle. Sustainability is a highly scrutinized area, and you will need to defend complex corporate decisions against intense public and journalistic skepticism. Balancing the competing demands of AI growth and carbon reduction goals is another hurdle. Articulating how Amazon remains committed to net-zero while increasing power consumption for data centers requires a sophisticated and nuanced communication strategy that satisfies both internal and external stakeholders. Lastly, working within a matrixed global organization means navigating various internal approvals and stakeholder perspectives. You must be able to maintain high standards and a consistent voice while incorporating feedback from diverse business leaders and legal teams.

How could a typical day look like for someone in this position?

A typical day usually begins with monitoring the media landscape for emerging stories or inaccuracies regarding Amazon's environmental footprint. You might spend the morning drafting responses to reactive inquiries from climate reporters or preparing briefing materials for a facility tour. Midday might involve collaborating with the sustainability business teams to understand the latest data on energy efficiency or carbon removal projects. You will then translate these technical updates into a concise narrative for an upcoming press release or a proactive scenario plan. Afternoons often include consulting with senior leadership on reputational risks or participating in cross-functional meetings to align on global messaging. The day is dynamic, and you must be ready to pivot instantly if a breaking news story requires an immediate, high-judgment response.

What are the opportunities for professional growth and development in this role?

This role offers significant visibility to executive leadership, providing a platform to influence how the company's top levels think about reputational risk and sustainability. Success here can lead to senior roles within the global communications or corporate responsibility functions. There are opportunities to lead high-impact global projects, such as major milestone events or the launch of new carbon removal technologies. These projects provide the kind of experience necessary for a transition into strategic leadership or specialized ESG advisory roles. Amazon's scale also allows for internal mobility. A specialist in sustainability PR could eventually move into broader corporate communications, public policy, or even directly into the sustainability business teams, leveraging the deep operational knowledge gained in this role.

The main stakeholders you might be interacting with

You will work closely with the Worldwide Sustainability business team, who provide the data and strategic direction for the company's environmental goals. These experts are your primary source of technical information. External journalists and media outlets are central to your work. You will spend a large portion of your time building relationships with reporters who cover climate, energy, and technology to ensure fair and accurate reporting. Internally, you will interact with senior communications leaders and business executives, providing them with strategic counsel on reputational risks. You will also collaborate with legal and public policy teams to ensure all external messaging is compliant and aligned with the company's broader global stance.

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