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Senior Manager, Corporate Sustainability

The Hongkong and Shanghai Hotels, Limited Hong Kong Added on Aug 26, 2026
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Stepping into this fixed-term senior role, you will lead the core reporting cycle for a world-renowned luxury hotel group. Your primary focus is to own the end-to-end production of the annual sustainability report, ensuring that every data point is accurate and aligned with evolving international frameworks. Beyond reporting, you will manage the selection and implementation of a new ESG data management platform, a critical move to modernize the group’s environmental tracking and decision-making capabilities.

In the high-stakes world of luxury hospitality, radical transparency is the new gold standard. This role is pivotal because it bridges the gap between high-level group commitments and the granular operational data of iconic properties like The Peninsula. By ensuring rigorous external assurance and compliance with HKEX and ISSB standards, you help maintain the prestige and investor trust that a century-old heritage brand requires in a climate-conscious market.

This suits someone who thrives on precision and project management within a corporate setting. You should be a reporting expert who is equally comfortable navigating vendor RFPs and high-level stakeholder management.

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What are the main missions and responsibilities of this role?

The primary mission involves orchestrating the entire lifecycle of the Annual Sustainability Report. You will be responsible for defining reporting milestones, gathering multi-site data, and coordinating with external agencies to ensure the final publication meets the highest standards of accuracy and design. Beyond the report, you will lead a critical ESG data infrastructure project. This includes running the RFP process for a new data management platform, from technical requirements gathering to vendor selection. You will act as the guardian of ESG data integrity, supporting external assurance processes to validate the group's sustainability performance. Lastly, you will provide strategic decision support to the Head of Corporate Responsibility. This involves translating complex data into actionable management dashboards and reports that track the group’s progress against its long-term KPIs and public sustainability commitments.

Key learning opportunities for this job

Candidates will gain deep expertise in the technical implementation of ISSB and HKEX ESG reporting codes within a complex, multi-jurisdictional corporate environment. Navigating these regulatory landscapes at a senior level provides a unique vantage point on the evolution of global disclosure standards. There is also a significant opportunity to lead a digital transformation project. By managing the selection and deployment of a group-wide sustainability data platform, you will learn the nuances of ESG software architecture, vendor management, and data governance strategies. Furthermore, operating within a luxury hospitality context offers exposure to high-standard stakeholder management. You will learn how to align sustainability objectives with the operational demands of world-class assets, ranging from historic hotels to modern tourism attractions like The Peak Tram.

How does the ideal candidate look like (experience, skills)?

The ideal candidate is a seasoned sustainability professional with a strong foundation in ESG reporting frameworks such as GRI, HKEX, and the emerging ISSB standards. A degree in environmental management or a related field is essential, but it is your proven ability to lead complex reporting projects that will set you apart. Strong analytical and project management skills are non-negotiable. You must be comfortable handling large datasets and navigating the technical requirements of ESG software platforms while keeping multiple departmental stakeholders on track to meet tight publication deadlines. Previous experience within listed companies or the luxury sector is highly advantageous. The group values individuals who possess an eye for detail, a proactive mindset, and the communication skills necessary to present sustainability performance to executive-level audiences.

Advice to stand out and make a successful application

Focus your application on your technical reporting portfolio. Instead of listing generic tasks, highlight specific instances where you successfully managed an external assurance process or navigated a transition between reporting frameworks. This demonstrates the technical maturity required for a senior manager role. Since this role involves a major RFP process for an ESG platform, detail any experience you have with digital tools or software implementation. Showing that you understand how to bridge the gap between sustainability data and IT infrastructure will make your profile highly attractive to the hiring team. Finally, align your tone with the prestige of the HSH brand. Professionalism, attention to detail, and a clear understanding of the hospitality industry's unique environmental challenges—such as waste management and energy efficiency in heritage buildings—will signal that you are ready to represent a luxury group.

What aspects of the company's sustainability is this role likely to focus on?

A major focus will be on data transparency and accountability. You will ensure that the group's environmental and social performance is not just recorded, but audited and verified to withstand investor and regulatory scrutiny. Operational sustainability monitoring is also a key pillar. By managing KPI tracking, you help the group monitor its progress on energy reduction, water conservation, and social responsibility initiatives across its diverse portfolio of luxury hotels and commercial clubs. Finally, the role supports strategic alignment. You will help the group navigate the transition to more rigorous international standards, ensuring that their century-old heritage is future-proofed against the physical and transition risks of climate change.

What are the main challenges someone in this role might face?

The most immediate challenge is the fixed-term nature of the role as maternity cover. You will need to hit the ground running, quickly mastering the group’s internal data structures and building rapport with stakeholders in a limited timeframe. Managing data consistency across global locations can be difficult. Collecting high-quality ESG data from properties in different time zones and regulatory environments requires persistence and highly organized communication to ensure the annual report remains on schedule. Additionally, leading the vendor selection for a new platform involves balancing the needs of various internal departments. You may face challenges in aligning the technical requirements of the sustainability team with the budgetary and security constraints of the wider IT and finance functions.

How could a typical day look like for someone in this position?

A typical day might begin with a status meeting with the Head of Corporate Responsibility to review the progress of the annual report draft and discuss any roadblocks in the data collection process. Mid-day, you might pivot to the RFP process, meeting with software vendors to evaluate their ESG dashboards or collaborating with the IT department to refine the technical requirements for the group's new data management solution. In the afternoon, you could be analyzing performance data to prepare a management dashboard for an upcoming executive meeting, ensuring that all sustainability KPIs are accurately tracked and that any significant variances are explained with context.

What are the opportunities for professional growth and development in this role?

While this is a fixed-term contract, it offers high-level visibility within a prestigious listed company. Successfully delivering a global sustainability report and leading a major software RFP are significant achievements that bolster a senior career path in ESG. Participants in such roles often develop a specialized niche in ESG governance and digital transformation. This expertise is in extremely high demand, making this position a powerful stepping stone for future leadership roles in sustainability consultancy or corporate ESG offices. The role also provides an opportunity to build a global professional network. Interacting with stakeholders across Asia, the US, and Europe allows you to demonstrate your ability to manage international sustainability strategies at scale.

The main stakeholders you might be interacting with

You will work most closely with the Head of Corporate Responsibility and Sustainability, providing the data and reporting support necessary to drive the group's overarching strategy forward. Internal stakeholders include Hotel General Managers and Operational Teams who provide the raw sustainability data, as well as the IT and Finance departments involved in the selection and funding of the new ESG data platform. Externally, you will manage relationships with reporting agencies, ESG software vendors, and external auditors. These partners are crucial for ensuring that the group’s public disclosures are professionally designed, technically sound, and fully assured.

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