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Sustainability Coordinator

UNIQLO • United States • Added on Jun 24, 2026
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The Sustainability Coordinator at UNIQLO USA is a pivotal operational role focused on bridging the gap between global corporate social responsibility goals and local store realities. You will manage the day-to-day execution of community partnerships, volunteer programs, and sustainability events across the United States. This involves significant logistics management, from coordinating donation initiatives to tracking utility data and ensuring every new store opening features a robust sustainability training component.

This position is essential because it transforms abstract ESG targets into tangible social impact within local communities. By managing non-profit relationships and public-facing sustainability content, you help define the LifeWear philosophy for the American consumer, moving beyond product sales to genuine community value. It is about making sustainability a visible, lived experience for thousands of employees and millions of customers.

This suits someone who thrives in a fast-paced retail environment and possesses exceptional organizational skills to balance data reporting with event planning. You should be a proactive communicator who enjoys building bridges between corporate strategy and frontline operations.

Job FAQs

What are the main missions and responsibilities of this role?

The Sustainability Coordinator acts as the operational engine for the U.S. CSR department, primarily managing the logistics and execution of store-related initiatives. This includes maintaining the sustainability activity calendar, coordinating with non-profit partners, and ensuring that strategic donation programs reach local communities effectively. Beyond external partnerships, a significant portion of the role involves internal engagement and training. You will be responsible for creating and delivering sustainability curriculum for store teams, particularly during new store openings, and maintaining accurate records of volunteer hours and utility consumption for global reporting purposes.

Key learning opportunities for this job

In this role, you will gain deep exposure to international ESG reporting standards within a massive global conglomerate. Because you are tracking progress against 2030 targets and managing utility data, you will build technical proficiency in sustainability metrics and data analysis tools. Additionally, the role offers a masterclass in stakeholder management within the retail sector. You will learn how to translate complex corporate sustainability goals into actionable programs that resonate with diverse retail staff and local non-profits, providing a rare look at the functional side of large-scale corporate citizenship.

How does the ideal candidate look like (experience, skills)?

The ideal candidate typically brings 2 to 5 years of experience in CSR, community relations, or project management. While a background in sustainability is preferred, the ability to navigate a high-volume retail environment is equally valued, making retail operations experience a significant advantage. Technical fluency in Microsoft Excel for data tracking and an openness to using AI productivity tools like Microsoft Copilot are essential. Success in this profile is defined by a blend of logistical precision, empathetic communication, and the agility to manage multiple projects concurrently across different time zones and markets.

Advice to stand out and make a successful application

To stand out at UNIQLO, emphasize your logistical and coordination successes. Rather than just discussing a passion for the environment, provide concrete examples of how you managed complex events, handled vendor payments, or communicated corporate initiatives to diverse audiences. Research the LifeWear philosophy and the 'Power of Clothing' mission deeply. Incorporating an understanding of how UNIQLO views longevity and simplicity as sustainability pillars will show that you are aligned with their specific Japanese heritage and business model, rather than just general ESG trends.

What aspects of the company's sustainability is this role likely to focus on?

This role pivots away from supply chain and manufacturing, focusing instead on social impact and operational footprint. You will likely spend significant time on local community empowerment through strategic garment donations and disaster relief efforts. On the environmental side, your focus will be on store-level efficiency. This involves tracking site-specific utility data and waste management performance, ensuring that the physical footprint of UNIQLO's retail expansion remains aligned with the group’s overarching carbon reduction commitments.

What are the main challenges someone in this role might face?

The primary challenge is the fast-paced nature of retail. Coordinating with store managers who are focused on sales can make it difficult to prioritize sustainability training or volunteerism, requiring you to be a persuasive and highly organized advocate for these programs. Additionally, managing data accuracy across a vast network of stores can be complex. You will need to be meticulous in your reporting and administrative duties to ensure that the US market contributes reliable data to the global annual sustainability reports.

How could a typical day look like for someone in this position?

A typical day might begin with a morning check-in with the Global CSR Director or the US Sustainability Manager to align on regional priorities. You might spend the mid-morning coordinating with a non-profit partner on an upcoming local volunteer event in a key market like New York or California. Afternoons are often dedicated to administrative and data tasks, such as processing vendor payments, updating the sustainability section of the website, or preparing training materials for a store opening. The day often involves troubleshooting logistics for garment donations or answering queries from store teams across the country.

What are the opportunities for professional growth and development in this role?

Growth in this role is often found through expanding your scope from national coordination to more strategic, regional level management. Successful coordinators often move into Sustainability Manager roles where they have more influence over the actual selection of partners and long-term strategy. There is also potential for global mobility within the Fast Retailing Group. Demonstrating excellence in the US market can lead to opportunities at the global headquarters in Tokyo or involving international sustainability projects that span multiple brands under the corporate umbrella.

The main stakeholders you might be interacting with

You will serve as the primary liaison for store teams, acting as their first point of contact for anything sustainability-related. This requires building strong rapport with store managers and frontline associates to ensure high participation in CSR programs. Internally, you will collaborate with Marketing, PR, and Store Operations departments to integrate sustainability messaging into broader brand campaigns. Externally, your network will consist of executives at non-profits and community organizations, as well as third-party vendors helping with logistics.

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