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Customer Solutions & Sustainability Manager

Satatuote • Finland • Added on Sep 8, 2026
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As the Customer Solutions & Sustainability Manager, you will act as the bridge between internal operations and high-stakes international clients. You are responsible for leading the company’s sustainability program while translating environmental requirements into commercially viable packaging solutions. Your focus is not just on maintaining compliance, but on driving circular economy initiatives that solve real-world technical challenges for global partners.

This role matters because it directly impacts the environmental footprint of regulated industries like healthcare and food. By pioneering material efficiency and closed-loop recycling systems within a growing manufacturing environment, you help some of the world’s largest pharmaceutical and medical companies reduce their value-chain impacts. It is a rare opportunity to transform industrial packaging from a waste problem into a strategic sustainability asset.

This suits someone who possesses a strong commercial mindset and the technical confidence to influence procurement and engineering teams. You should be comfortable navigating complex regulatory landscapes while maintaining a proactive, solution-oriented approach to industrial sustainability.

Job FAQs

What are the main missions and responsibilities of this role?

The primary mission involves advancing the corporate sustainability program while acting as a strategic advisor to international clients. You will be responsible for embedding ESG principles into the company’s core strategy and day-to-day manufacturing operations in Finland and Czechia. Key responsibilities include identifying opportunities for circular economy cooperation, such as material recycling and closed-loop systems. You will also monitor evolving environmental legislation and lead cross-functional development projects that align product design with both customer sustainability targets and operational efficiency.

Key learning opportunities for this job

You will gain deep expertise in the regulated packaging industry, specifically regarding the stringent requirements of the pharmaceutical and medical device sectors. This provides a unique platform to learn how to balance high-level safety standards with ambitious circularity goals. Additionally, you will be exposed to international value-chain management and the intricacies of multi-site sustainability reporting. The role offers the chance to lead complex, technical sustainability projects from conception to industrial implementation, enhancing your skills in stakeholder management and industrial innovation.

How does the ideal candidate look like (experience, skills)?

The ideal candidate brings several years of experience in industrial sustainability or environmental management, preferably within a B2B manufacturing context. You must have the ability to translate technical environmental data into clear business value for diverse audiences. Strong communication skills in English are essential, as is a proactive, independent mindset. Knowledge of packaging materials, lifecycle assessment, and circular economy principles will make you a standout candidate for this specialized management role.

Advice to stand out and make a successful application

To stand out, demonstrate your ability to bridge the gap between technical compliance and commercial strategy. Provide specific examples of how you have influenced external stakeholders or customers to adopt more sustainable materials or processes in the past. Research the current trends in pharmaceutical packaging and the EU Packaging and Packaging Waste Regulation (PPWR). Mentioning how you would navigate these specific regulatory challenges while maintaining Satatuote’s competitive edge will show the analytical depth the company is looking for.

What aspects of the company's sustainability is this role likely to focus on?

The role focuses heavily on product environmental footprints and material efficiency. You will likely spend significant time on initiatives related to plastic substitution, recycled content integration, and the development of scalable circular service models for global clients. Beyond the product, you will focus on operational decarbonization and ensuring the company meets evolving ESG reporting frameworks. Stakeholder engagement is also a major pillar, as you will be the primary point of contact for customer sustainability audits and collaborative green innovation projects.

What are the main challenges someone in this role might face?

One of the main challenges is balancing the strict quality and safety requirements of the medical and food industries with the inherent complexities of recycled or bio-based materials. Navigating these technical trade-offs requires patience and rigorous testing. Furthermore, you may face the challenge of aligning diverse priorities across different departments—such as sales, production, and procurement—to ensure that sustainability initiatives remain cost-effective and operationally feasible in a fast-paced manufacturing environment.

How could a typical day look like for someone in this position?

A typical day might begin with a cross-functional meeting to discuss the progress of a new circular economy project, followed by a consultation call with a global pharmaceutical client to discuss their Scope 3 reduction targets. In the afternoon, you might switch to analytical work, reviewing material efficiency data or preparing for an upcoming sustainability audit. The day often concludes with strategic planning sessions or researching new environmental regulations that could impact the company’s long-term material procurement strategy.

What are the opportunities for professional growth and development in this role?

As the leader of a growing function in an international company, you have the freedom to define your own professional path. You could evolve into a more senior strategic leadership role or become a specialized expert in sustainable industrial materials. There are also opportunities for international exposure, collaborating with teams across Europe and building relationships with sustainability leaders at world-leading technology and healthcare corporations, which significantly expands your professional network and influence.

The main stakeholders you might be interacting with

You will interact closely with customer procurement and sustainability teams at global pharmaceutical and medical device companies. Internally, your main partners are the production, quality, and product development teams in Rauma and Kralovice. You will also work with external suppliers to source innovative materials and collaborate with consultants or regulatory bodies to ensure the company remains ahead of industry standards and legislative shifts.

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