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Business Systems Analyst – Sustainability Technology

Arc'teryx Equipment • Canada • Added on Sep 26, 2026
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As a Business Systems Analyst for Sustainability Technology, you serve as the essential link between the technical development squads and the teams driving circularity and product compliance. You will translate complex environmental goals into technical requirements, managing the systems that track a product’s journey from design to end-of-life. By documenting processes and facilitating agile workflows, you ensure that high-performance gear is backed by reliable data.

This role is a cornerstone of the brand’s commitment to radical transparency and regulatory readiness. You will be at the forefront of implementing Digital Product Passports, a critical tool for scaling circular business models and proving the environmental integrity of apparel. Your work turns sustainability data into a competitive advantage, ensuring every piece of gear carries a verifiable digital record of its impact and origin.

This suits someone who enjoys diving into the technical details of ERP and PLM systems while maintaining a passion for outdoor advocacy. You should be a problem-solver who thrives in agile environments and values functional software over rigid documentation.

Job FAQs

What are the main missions and responsibilities of this role?

The core of this role involves acting as a conduit between technology teams and business units like Circularity and Product Compliance. You will elicit requirements, write user stories, and define acceptance criteria to ensure software solutions meet sustainability goals. You will also own the documentation of business processes and system integrations, particularly for the Digital Product Passport (DPP). This includes validating data quality across ERP and PLM platforms to ensure regulatory record completeness.

Key learning opportunities for this job

You will gain deep expertise in the emerging field of Digital Product Passports, a regulatory requirement that is reshaping the global apparel industry. This is a rare chance to see how sustainability mandates translate into concrete IT architecture. Additionally, you will refine your skills in agile scrum methodologies within a specialized sustainability context. The exposure to complex cross-functional data flows between supply chain, manufacturing, and retail systems provides a comprehensive view of modern circular economy tech stacks.

How does the ideal candidate look like (experience, skills)?

The ideal candidate brings at least three years of experience as a Business Systems Analyst, specifically within agile environments. You should be comfortable working with enterprise software like ERP and PLM systems and have a high bar for data accuracy. Strong critical thinking is essential, as you must navigate the ambiguity of evolving regulations. While technical proficiency is required, a background or strong interest in apparel manufacturing, supply chain ethics, or environmental compliance will set you apart.

Advice to stand out and make a successful application

Focus your application on your ability to bridge the gap between technical specs and environmental impact. Highlight specific examples where you have managed complex data integrations or supported a SaaS implementation from requirements through to deployment. Since Arc’teryx values the 'Leave It Better' philosophy, demonstrate how your technical precision contributes to broader social and environmental goals. Show that you understand the specific challenges of data traceability in a global apparel supply chain.

What aspects of the company's sustainability is this role likely to focus on?

This role is heavily focused on product transparency and traceability. By managing the technology behind Digital Product Passports, you directly support the company's circularity and compliance targets. You will likely work on projects related to regulatory readiness, ensuring the company meets international standards for environmental reporting and consumer information. Your work ensures that sustainability claims are backed by verifiable, high-quality system data.

What are the main challenges someone in this role might face?

One of the primary challenges will be managing data fragmentation across different internal and external platforms. Ensuring that information flows seamlessly and accurately between older legacy systems and new sustainability tools is complex. You may also face the challenge of balancing speed with documentation. In an agile environment, you must provide enough technical clarity for developers while moving fast enough to keep up with changing business needs and evolving global regulations.

How could a typical day look like for someone in this position?

A typical day involves attending scrum ceremonies and collaborating with developers to refine user stories for the next sprint. You might spend time mapping out process flows or validating data outputs from a recent system integration. You will also meet with Sustainability and Circularity leads to understand upcoming regulatory shifts and translate those into a roadmap for the technology team. Expect a mix of independent analytical work and high-level stakeholder communication.

What are the opportunities for professional growth and development in this role?

There is significant room to grow into a Product Owner or Sustainability Technology Lead role as these digital tools become more central to the business. You will be building a niche but highly valuable skillset at the intersection of IT and ESG. Because you are working on global compliance initiatives, you will gain visibility with the Technology leadership team. This exposure can lead to lateral moves into broader supply chain management or strategic digital transformation roles.

The main stakeholders you might be interacting with

You will interact daily with Agile Squads, including developers and QA testers, to ensure technical delivery aligns with business needs. On the business side, your main partners are the Sustainability and Product Compliance teams. External software vendors and consultants are also key stakeholders, as you will coordinate upgrades and troubleshoot platform performance. You may also engage with Supply Chain and Manufacturing teams to ensure data is captured correctly at the source.

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