--- title: Customer Climate Engagement and Strategic Programs Lead canonical: https://csrjobs.club/jobs/hp-customer-climate-engagement-and-strategic-programs-lead-6r49 locale: en description: HP is hiring a Customer Climate Engagement and Strategic Programs Lead on CSR Jobs. Discover this in-house sustainability role and apply today. updated: 2026-10-09 company: HP country: Spain contract: Full time seniority: Senior missions: Corporate Carbon Footprint, Product Environmental Footprint, Stakeholders engagement, Strategic planning, Responsible communication job_type: Climate & Biodiversity Manager, Sustainability Manager posted: 2026-10-09 valid_through: 2026-12-09 apply: https://www.linkedin.com/jobs/view/4477878644 source: CSR Jobs --- # Customer Climate Engagement and Strategic Programs Lead This role bridges corporate sustainability and commercial operations, acting as the primary climate subject matter expert for key enterprise clients. You will translate complex carbon footprints, lifecycle data, and greenhouse gas accounting into actionable decarbonization solutions, guiding customers through their supply chain transparency requirements while supporting commercial tenders and pilots. Operating within a global hardware and tech giant, your work empowers enterprise clients to measure and drastically lower their indirect IT emissions. By embedding **rigorous climate data** into client engagements and external industry partnerships, this position converts high-level corporate net-zero targets into scalable, real-world operational impact across international value chains. This suits someone who possesses deep carbon accounting expertise alongside the commercial finesse needed to advise enterprise stakeholders and shape customer-focused sustainability offerings. ## Job FAQs ### What are the main missions and responsibilities of this role? The primary mission is to serve as the key connection between the Global Climate Organization and enterprise customers, commercial teams, and product units. Day-to-day, this involves acting as the lead technical expert for sales and bid management teams on complex sustainability inquiries, product carbon footprints (PCFs), and GHG Protocol reporting. Longer-term, the role focuses on designing and managing customer-facing decarbonization pilots, capability roadmaps, and strategic partnerships. You will collaborate with digital product owners and climate footprinting specialists to integrate carbon data solutions into customer-facing platforms, helping clients navigate emerging regulatory pressures like CSRD and Scope 3 reporting. Additionally, you will shape thought leadership narratives around sustainable computing, AI energy efficiency, and digital transformation, representing the organization at industry working groups, client briefings, and global climate forums. ### Key learning opportunities for this job Working in this position provides unmatched exposure to enterprise-scale climate accounting, particularly regarding Scope 3 category 11 (use of sold products) and complex supply chain emissions. You will deepen your technical command of lifecycle assessment (LCA) methodologies, ISO 14040/44 standards, and emerging EU regulatory mandates. Professionally, you will develop strong commercial enablement skills, learning how to monetize sustainability solutions and embed climate metrics directly into enterprise sales cycles. Collaborating across a sprawling multinational offers rich insights into how global product architectures adapt to sustainability demands. Finally, managing strategic collaborations with NGOs, technology consortia, and institutional buyers will significantly expand your external network and high-level partnership management capabilities. ### How does the ideal candidate look like (experience, skills)? The ideal profile combines 8+ years of experience across sustainability consulting, corporate decarbonization, or enterprise climate strategy with exceptional client-facing acumen. A degree in environmental science, engineering, business, or data analytics is expected, often complemented by advanced sustainability credentials. Technical credibility is essential: candidates should demonstrate mastery of the GHG Protocol, Science Based Targets initiative (SBTi), PCFs, and corporate reporting directives such as CSRD/ESRS. Practical experience advising procurement leaders or commercial accounts on decarbonization will stand out. Culturally, the person must be comfortable navigating matrixed organizational structures and translating technical data into compelling executive stories. Strong stakeholder management, project ownership, and diplomatic communication skills are vital. ### Advice to stand out and make a successful application Highlight practical examples where your carbon accounting or LCA expertise directly influenced business outcomes or enterprise client decisions. Emphasize moments where you acted as a bridge between technical data analysts and non-technical business leaders. Tailor your application around customer engagement and commercial integration rather than purely internal operational CSR. Illustrate your comfort level with tender support, customer advisory, and developing external sustainability narratives. Demonstrate thorough familiarity with current EU regulatory shifts (CSRD) and standard enterprise Scope 3 reporting frameworks, showing how you anticipate and solve the exact compliance and climate data bottlenecks clients face today. ### What aspects of the company's sustainability is this role likely to focus on? The position centers directly on Scope 3 emissions reduction, customer carbon transparency, and lifecycle assessment for consumer and enterprise hardware. It emphasizes translating embedded hardware emissions and operational energy consumption into trustworthy, verifiable metrics for corporate buyers. Another critical pillar is the broader decarbonization of the digital economy, exploring the intersection of energy-efficient computing, circular hardware lifecycles, and sustainable IT procurement. You will help position energy-efficient design and device longevity as tangible decarbonization levers for clients. Externally, it touches on ecosystem-level alignment, ensuring HP's reporting practices align seamlessly with SBTi Net Zero pathways, standard carbon accounting methodologies, and evolving customer compliance frameworks. ### What are the main challenges someone in this role might face? A frequent hurdle will be managing the gap between technical carbon accounting precision and commercial agility. You will need to synthesize complex, evolving LCA data into clear customer propositions without oversimplifying or risking greenwashing. Navigating a highly complex, multi-layered matrix organization presents another challenge. Securing alignment across distributed sales forces, digital product engineers, supply chain leads, and regional marketing squads requires patience and exceptional diplomacy. Lastly, managing escalating and non-standard customer reporting demands across multiple global markets will require strict prioritization to prevent ad-hoc tender requests from overshadowing long-term strategic initiatives. ### How could a typical day look like for someone in this position? A typical morning might begin by reviewing technical climate disclosures for a major enterprise client tender, working alongside commercial sales representatives to craft responses regarding product carbon footprints and supply chain decarbonization milestones. Midday could be dedicated to cross-functional strategy, such as meeting with LCA practitioners, climate data engineers, and digital platform managers to test a new automated customer emissions dashboard or refine product carbon calculation methodologies. In the afternoon, you might deliver a presentation to an enterprise client's sustainability director on managing Scope 3 IT footprints, followed by drafting briefing notes for an upcoming conference panel on sustainable digital transformation. ### What are the opportunities for professional growth and development in this role? Given the high visibility of climate metrics in enterprise procurement, this position provides strong pathways into senior director-level sustainability roles or executive customer advisory positions. Success here demonstrates both operational and commercial climate leadership. Professionally, you can evolve into broader corporate strategy leadership, steering how whole business units integrate circularity, low-carbon materials, and digital sustainability services into their standard commercial roadmaps. It also opens doors to international corporate affairs and policy roles, representing global technology manufacturers within international climate coalitions, standards-setting bodies, and industry alliances. ### The main stakeholders you might be interacting with Internally, your closest collaborators will be the Global Climate Organization, sales and account management leads, bid/tender teams, product designers, and dedicated LCA/climate-data engineers. You will also coordinate closely with corporate communications and digital experience managers. Externally, you will routinely interact with enterprise corporate sustainability directors, procurement leads, and IT executives seeking to understand and lower their digital footprint. Additionally, you will interface with external industry working groups, sustainability rating agencies, technology solution partners, and non-profit coalitions focused on corporate climate accountability. --- Source: https://csrjobs.club/jobs/hp-customer-climate-engagement-and-strategic-programs-lead-6r49