--- title: Digital Experience Manager, WW Sustainability canonical: https://csrjobs.club/jobs/amazon-digital-experience-manager-ww-sustainability-ywsh locale: en description: Amazon is hiring a Digital Experience Manager, WW Sustainability on CSR Jobs. Discover this in-house sustainability role and apply today. updated: 2026-10-29 company: Amazon country: United States contract: Full time seniority: Mid-level missions: Responsible communication, ESG reporting, Stakeholders engagement, Strategic planning job_type: Sustainability Communication Manager, ESG/Sustainability Reporting Manager posted: 2026-10-29 valid_through: 2026-11-28 apply: https://www.linkedin.com/jobs/view/4484784184 source: CSR Jobs --- # Digital Experience Manager, WW Sustainability This role shapes how Amazon’s sustainability stories and reporting appear across two flagship websites and in AI-powered search. The manager will set content standards, guide AI-assisted creative work, and keep publishing operations moving, connecting editorial judgment with digital performance and practical site delivery. The work sits where public sustainability information meets changing discovery habits. By helping readers and AI systems find clear, accurate material, the role supports the reach and usability of Amazon’s environmental and social content, including its annual Sustainability Report. It also brings editorial scrutiny to AI-generated material, where quality, factual care, and brand consistency matter. This suits someone who combines strong writing and editing with web operations, analytics, and hands-on familiarity with generative AI tools. A candidate who can turn performance signals into useful recommendations and coordinate creative, editorial, and reporting teams will be well placed to contribute. ## Job FAQs ### What are the main missions and responsibilities of this role? The role guides how sustainability stories are structured and discovered across Amazon’s climate and sustainability websites. It combines content strategy for generative search, editorial standards for AI-assisted material, creative prototyping, and analysis of site performance. It also oversees routine website publishing and quality checks, coordinates cross-team work for the annual Sustainability Report, and uses analytics to recommend improvements to the digital roadmap. ### Key learning opportunities for this job The position could build practical expertise in generative engine optimization, including how AI search tools surface, summarize, and cite sustainability information. It also offers exposure to digital publishing operations, content analytics, AI-assisted production, and editorial quality controls. Working across editorial, design, web, and reporting teams may deepen experience with large-scale content launches and the communication of complex sustainability topics. The posting does not specify formal training or certification support. ### How does the ideal candidate look like (experience, skills)? The posting seeks at least three years of experience in digital content strategy, web operations, digital marketing, or a related creative and technology role, plus a relevant bachelor’s degree. Strong writing and editing, CMS experience, SEO knowledge, and familiarity with emerging generative search principles are central. Experience with AI content tools, analytics platforms, design software, and large publishing cycles would be useful. The role also calls for sound judgment, analytical thinking, self-direction, and the ability to coordinate with stakeholders in a large organization. ### Advice to stand out and make a successful application Use the application to show how you have improved the discovery, accuracy, or engagement of digital content. Include specific examples of content audits, search performance analysis, publishing operations, or recommendations that changed a roadmap. If you have used generative AI for copy, images, or video, explain how you assessed factual accuracy, editorial quality, and brand fit. A concise example of a report or campaign launch involving multiple teams would also connect directly to this role. ### What aspects of the company's sustainability is this role likely to focus on? The role focuses on how Amazon communicates its environmental and social initiatives, rather than on direct management of environmental programs. Its sustainability contribution is to make information on the company’s work and annual reporting clearer, more accessible, and more discoverable through websites and AI-powered search. Editorial standards and accurate AI-assisted content are especially relevant because generative systems can shape how audiences encounter and interpret sustainability claims. The posting does not identify specific climate targets or operational sustainability projects for this position. ### What are the main challenges someone in this role might face? The role may need to adapt content practices as generative search systems and their citation behavior change. It must balance discoverability with accuracy, editorial standards, and appropriate brand presentation, while assessing AI-generated material critically. Coordinating website operations and a high-profile annual report across editorial, design, web, and reporting teams could also require careful prioritization. Performance data may inform decisions, but the posting does not establish that search visibility or engagement outcomes are fully within this role’s control. ### How could a typical day look like for someone in this position? A typical day could include reviewing content performance and AI search behavior, identifying pages that need clearer structure, and discussing edits or standards with editorial partners. The manager may also create or assess AI-assisted copy, imagery, or video and develop a prototype to clarify a proposed content experience. Other work could involve checking the publishing queue, coordinating site updates and quality assurance, and aligning timelines for sustainability reporting content. The balance would likely shift during the annual report cycle or major site launches. ### What are the opportunities for professional growth and development in this role? The role could deepen expertise in generative search strategy, digital publishing, analytics, AI-assisted creative production, and sustainability reporting. Building prototypes and advising on editorial standards may also provide experience influencing content systems and cross-functional roadmaps. Potential next steps could include broader digital content leadership, AI content operations, or sustainability communications roles. The posting does not specify a formal promotion path, so development would likely depend on results and available opportunities within the organization. ### The main stakeholders you might be interacting with The role is expected to work closely with sustainability editorial and channel teams, as well as web, design, and reporting stakeholders. These relationships support content planning, site operations, quality review, and the annual Sustainability Report. It may also engage program leadership and technical partners involved in digital systems, analytics, or AI-supported workflows. The posting describes cross-functional coordination but does not name specific teams or external partners. --- Source: https://csrjobs.club/jobs/amazon-digital-experience-manager-ww-sustainability-ywsh